Quality & Rights Advisor -Adult Foster Care at Spectrum Human Services

Manistee, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

23.0

Posted On

30 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consumer Advocacy, Rights Protection, Quality Improvement, Internal Investigations, Rights Auditing, Staff Training, Regulatory Compliance, Case Management, Leadership, Organizational Skills, Communication, Person-Centered Planning

Industry

Civic and Social Organizations

Description

Location: Based in Manistee, MI, with regular travel to the Gaylord, MI area Join Our Mission-Driven Team at Spectrum Community Services! If you are a passionate advocate for quality care and consumer rights, and thrive in detail-focused roles, then this is the position to put your expertise and heart into and truly make a difference. About the Role This is more than a job—You’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering. As a Quality and Rights Specialist, lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed. Why Spectrum? At Spectrum Community Services, we believe in person-centered planning, culturally competent care, and empowering our staff to lead with compassion and integrity. We offer a supportive environment where your voice matters and your work has real impact. What We Offer * Medical & Prescription Coverage – Blue Care Network * Dental & Vision Insurance – Blue Cross Blue Shield * 403(b) Retirement Plan with Employer Match * $25,000 Life Insurance Policy * Short-Term Disability Coverage * Paid Time Off (PTO) * Holiday Pay – Including Juneteenth * Paid Training & Professional Development * Career Advancement Opportunities * Mileage Reimbursement What You’ll Do * Serve as a consumer advocate and lead internal rights investigations * Review incident reports and ensure timely, thorough follow-up * Train and support staff on rights protection and due process * Conduct rights audits and represent Spectrum during inspections * Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.) * Drive continuous quality improvement initiatives * Travel regularly to homes and community agencies. What You Bring * Bachelor’s degree in Human Services (preferred but not required) or High School Diploma with 8+ years of relevant experience * 5+ years in the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness * Deep knowledge of Michigan’s Mental Health Code, licensing rules, and consumer rights * Strong communication, organizational, and leadership skills * Valid driver’s license and reliable transportation * Flexibility to travel and adapt to a dynamic schedule Ready to Make a Difference? If you're a seasoned professional ready to lead with purpose and protect the rights of those we serve, we want to hear from you! Apply today and be a part of something meaningful.

Responsibilities

Lead consumer advocacy and rights protection efforts for individuals with developmental disabilities and mental health needs. Conduct internal investigations, rights audits, and collaborate with state agencies to drive continuous quality improvement.