ABOUT US

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, health services, child and family care, counselling, employment, training and education.
Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

ESSENTIAL SKILLS/KNOWLEDGE

• minimum 5 years’ experience working in a related quality, risk & compliance position or relevant NGO
• knowledge of community programs with a focus on Specialist Homelessness Services
• demonstrable knowledge of an understanding of Legislation/Standards, and external Accreditation processes
• demonstrable knowledge and experience in working within risk management
• demonstrable knowledge and experience in reporting
• outstanding interpersonal skills; flexible and patient with the ability to relate to all the levels of society with which Wesley Mission interacts
• proven organisational skills; ability to multi-task, prioritise workloads and meet deadlines
• current Australian/NSW driver’s licence

DESIRABLE SKILLS/KNOWLEDGE

• demonstrable knowledge and experience with internal and external audit programs
• experience with continuous improvement, including identification, proposal, implementation and measurement of improvement initiatives
• experience with an advanced level of analysis and problem solving, particularly in relation to risk identification, mitigation and control
• experience with facilitating change, including group facilitation, delivery of training, development of change management plans, and written and verbal communications
• experience in managing internal and external stakeholders to achieve set objectives

DUTIES AND RESPONSIBILITIES:

• being the point of call for the continuous improvement
• supporting accreditation and compliance requirements
• supporting the Wesley Dalmar Child & Family Services teams
• conducting internal audits
• liaising with external compliance organizations
• the creation and management of risk registers
• conducting policy and procedure reviews
• compliment and complaint management