QUALIFICATIONS

• Must have knowledge and/or a strong desire to learn about quality improvement within Long Term Care (LTC)
• Must be passionate about geriatrics
• LTC experience preferred
• Project management is an asset
• Must be a team player
• 2 years of leadership experience (preferred)
• Must demonstrate and possess exceptional customer service skills
• Familiarity and understanding of electronic health record systems i.e. PCC, RAI/MDS, RUGS, E-MAR, POC tablets is considered an asset
• Knowledge of LTC industry regulatory requirements and current Best Practices is considered an asset
• Strong leadership, organizational, interpersonal skills, ability to coach and work effectively with others and an ability to effect change
• Understanding of Quality Indicators/willingness to learn
• Ability to work independently and be self-directed
• Ability to facilitate others with problem solving processes
• Excellent written and oral communication

• Oversee quality initiatives across the home with a focus on indicators
• Develop solutions to existing quality improvement barriers
• Provide local and regional oversight for an assigned quality initiative
• Track and trend quality performance
• Attend and participate in local quality related committee meetings
• Lead/chair a quality improvement committee within the home
• Provide frontline presence in the Resident Communities to support, evaluate, and better understand quality and barriers to quality
• Use project management skills to lead teams towards common goals
• Identify gaps in training and education that impact quality
• Report findings to other members of the management team
• Attend management meetings
• Participate in performance appraisals
• Participate in labour management discussions and performance management of staff
• Oversee and support the admission, treatment and safe discharge process of our 24-bed convalescent care program
• Support and lead our Rehabilitation programs and services
• Work collaboratively with community partners, contract service providers and vendors