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Quality Senior Manager at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Diplomacy, Team Management, Quality Initiatives, Problem Solving, Staffing, Training, Performance Evaluation, Budget Management, Resource Planning, Standard Definition, Negotiation, Commercial Awareness, Industry Knowledge, Evaluative Judgment, Integration

Industry

Financial Services

Description

Contributes to standards around which others will operate. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Manages one or more teams through subordinate supervisors or managers; oversees larger quality initiatives. Evaluates and resolves occasionally complex and variable issues with significant departmental impact. Maintains appropriate staffing requirements to meet operational needs. Manages all training and development needs for assigned personnel. Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness. Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions. Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning. Ensures essential procedures are followed and contributes to defining standards. Developed communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties. Minimum 15+ Years of Experience Bachelor's/University degree, master's degree preferred ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Quality Senior Manager oversees larger quality initiatives and manages one or more teams through subordinate supervisors or managers. They evaluate and resolve complex issues with significant departmental impact and ensure essential procedures are followed.