ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
At the Salvation Army Employment Plus (EPlus), our experienced employment teams have been empowering people to find the right job since 1998 as part of the Australian Government’s Employment Services network. We’ve worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment.
The Quality Specialist assists with the delivery of a quality and compliance management support function for employment services, strategic internal audit program, and quality standards accreditation.
All employees of Employment Plus are expected to actively demonstrate the organisation’s key competencies of accountability, quality focus and collaboration.

In addition, in the role of Quality Specialist you will need to:

• Assist with the delivery of a quality and compliance management support function for Workforce Australia, DES, and Parent Pathways programs
• Assist with the delivery of a strategic audit program
• Deliver support for the organisation to maintain Right Fit For Risk, DEWR Quality Assurance Framework, and National Standards for Disability Services accreditation
• Pursue innovative solutions and deliver results within a rigorous compliance framework
• Provide technical support for content development and content delivery
• Facilitate technical training and coach staff on continuous improvement
• Have the ability to plan, prioritise and achieve performance goals in a team environment

Successful Candidates will be able to prove an ability to:

• Demonstrate experience and knowledge of the Australian Government employment services industry
• Take ownership of actions, objectives and performance, driving tasks and projects through to completion
• Proactively develop and maintain effective internal and external relationships to facilitate the achievement of work goals
• Demonstrate understanding of Government Department compliance and quality measures
• Ensure that all work is performed to a high standard
• Effectively support commercial and business focused new initiatives
• Hold a driver’s licence
• Hybrid work from office location in Blackburn, Victoria

In return, we offer:

• Hybrid work environment with 2 days per week in the office
• Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)
• Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
• Discounted fitness memberships, health insurance, retail discounts and more
• Attractive leave benefits with access to purchase leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos
• Access to EAP and health & wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing
• Long-term employment opportunities within the EPlus & wider Salvos networks
• Comprehensive and supportive on the job training

Are you ready to join a respected, values driven not-for-profit organisation and contribute positively to our team? If your answer is YES! Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.
At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at
employmentpluscareers@salvationarmy.org.au
. Please specify the job title and location in the subject line.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Assist with the delivery of a quality and compliance management support function for Workforce Australia, DES, and Parent Pathways programs
• Assist with the delivery of a strategic audit program
• Deliver support for the organisation to maintain Right Fit For Risk, DEWR Quality Assurance Framework, and National Standards for Disability Services accreditation
• Pursue innovative solutions and deliver results within a rigorous compliance framework
• Provide technical support for content development and content delivery
• Facilitate technical training and coach staff on continuous improvement
• Have the ability to plan, prioritise and achieve performance goals in a team environmen