JOB SUMMARY:

As a Quality Supervisor, you will oversee and ensure the quality of our products and processes. You will lead a team of Quality Inspectors and Technicians, enforce quality standards, and drive continuous improvement initiatives. Your role is pivotal in maintaining product excellence and compliance with industry regulations.

SKILLS, KNOWLEDGE & ABILITIES:

• Strong leadership and team management skills.
• In-depth knowledge of quality assurance methodologies, tools, and techniques.
• Excellent problem-solving and analytical abilities.
• Proficient in quality management systems (e.g., ISO 9001).
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Technical Proficiency: Familiarity with quality inspection tools and software (e.g., statistical analysis software, ERP systems).

EDUCATION & EXPERIENCE:

• Education: Bachelor’s degree in food science, Natural Science (Biology, Chemistry, Microbiology), Quality Assurance, Engineering, Manufacturing, or a related field. Relevant certifications (e.g., Six Sigma, ASQ CQE) are a plus.
• Experience: Minimum of 3-5 years of experience in a quality assurance role, with at least 2 years in a supervisory position. Experience in food production is preferred.
• HACCP/PCQI certification is preferred.

• Team Leadership: Supervise and mentor a team of Quality Technicians. Provide guidance, training, and performance evaluations to ensure team effectiveness and adherence to quality standards.
• Quality Assurance: Develop, implement, and maintain quality assurance policies and procedures. Ensure that products and processes comply with company standards, industry regulations, and customer requirements.
• Inspection and Testing: Oversee the inspection and testing of raw materials, in-process components, and finished products, ensure accurate documentation and reporting of inspection results.
• Problem-Solving: Identify and analyze quality issues, root causes, and develop corrective and preventive actions. Collaborate with cross-functional teams to address and resolve quality concerns.
• Continuous Improvement: Drive continuous improvement initiatives to enhance product quality, operational efficiency, and process effectiveness. Implement best practices and industry standards.
• Documentation: Maintain accurate and up-to-date quality records, including inspection reports, non-conformance reports, and corrective action plans. Ensure proper documentation and traceability of quality issues.
• Compliance: Ensure compliance with safety, health, and environmental regulations. Stay updated on industry trends, standards, and best practices.
• Training: Conduct training sessions for employees on quality procedures, standards, and best practices. Promote a quality-focused culture within the organization.
• Environmental Monitoring Program (Pathogen and Non-Pathogen): Oversee the program, maintain records, and train quality technicians on environmental swabbing procedures.
• Sanitation Effectiveness Program: Oversee pre-operational and post-sanitation inspections, including equipment swabbing (ATP, APC, Yeast and Mold, Coliform, etc.), in collaboration with the sanitation supervisor. Work with the sanitation team to identify and address any cleaning gaps.