The Business 

Patties Food Group is a value-led organisation with a rich Australian history, home to some of our most iconic and enduring brands including Four’N Twenty, Patties, Herbert Adams, Nanna’s, Lean Cuisine, and On the Menu. Our company values of Courage, Trust, Integrity, and Ownership reflect our origin as a proudly local company and have helped form a strong foundation for international growth. Patties is the market leader in frozen savoury and frozen meals categories, with 6 manufacturing sites across Australia and New Zealand, and a workforce of over 1800 people. Our purpose is to delight our customers with delicious and convenient food, yesterday, today and forever. 

The Role 

Are you passionate about driving food safety and quality standards while promoting a culture of excellence and continuous improvement? We’re looking for an experienced and proactive Quality Systems Coordinator to join our team in Bairnsdale. Reporting to the Food Safety and Quality Manager, the duties and responsibilities will include but not be limited to;

• Ensure compliance with BRCGS standards, customer requirements, and all relevant food safety regulations (local, national, and international).
• Maintain up-to-date documentation and implement regulatory and customer-driven standards.
• Develop, implement, and oversee food safety and quality assurance programs across all stages of production.
• Conduct internal audits, inspections, and manage corrective and preventive actions.
• Identify food safety and quality risks; develop mitigation strategies and response protocols.
• Provide training and guidance to staff on food safety procedures, regulatory compliance, and customer expectations.
• Lead a culture of continuous improvement by updating policies, procedures, and leveraging new technologies.
• Ensure controlled, accessible information management via systems like SharePoint.
• Contribute to sustainability initiatives by promoting responsible environmental practices.
• Model and promote workplace safety, actively identifying and resolving hazards.
• Support a strong safety culture by adhering to and promoting safe work systems.
• Where applicable, lead teams by setting clear expectations, providing feedback, and fostering accountability.
• Other ad hoc duties as per directed. 

The Person 

You’ll play a key role in upholding our commitment to quality, safety, and continuous improvement. To thrive in this position, you’ll bring a mix of technical expertise, attention to detail, and a proactive mindset. You will also have the following skills and experience in;  

• Degree in food safety or equivalent. 
• Proven experience in food safety, quality assurance, or regulatory compliance within the food industry.
• Strong working knowledge of BRCGS, HACCP, and other food safety standards.
• Skilled in conducting risk assessments and driving corrective/preventative actions.
• Excellent communicator skills both verbal and written. 
• Proactive, solution-focused, and committed to continuous improvement.
• A strong advocate for workplace health, safety, and environmental responsibility.

What we offer You 

At Patties Food Group we are passionate about our people, brands and culture! We are an Equal Opportunity employer, committed to providing an inclusive environment where all employees are treated fairly and with respect. As a member of the Patties Food Group team, you will have access to;  

• Take home products for you and your family to enjoy
• Access to our wellbeing and various benefit programs 
• Free onsite parking 
• Employee Assistant Program (EAP) services  

We do not accept unsolicited resumes from employment agencies. No fee of any type will be paid in the event we hire a candidate whose resume is submitted by an employment agency to any of our employees without a valid written recruitment agreement. Such resumes shall be deemed the sole property of Patties Food Group.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Quality Systems Coordinator?
• How many years' experience do you have in the FMCG manufacturing industry?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
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