Quality Technician at Allegro MicroSystems, LLC

Parañaque, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Control, Data Evaluation, Documentation Management, Customer Communication, Problem Solving, Team Collaboration, Microsoft Office, Semiconductor Manufacturing, 8D, Root Cause Analysis, FMEA, Control Plans, 5S, Quality Programs, KPI Achievement

Industry

Semiconductors

Description

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve. The Opportunity We are seeking a detail-oriented and proactive Customer Quality Technician to become a vital part of our quality assurance team. In this hands-on role, you will be the backbone of our customer quality operations, supporting our engineers by collecting and evaluating data, managing critical documentation, and ensuring quality control procedures are followed. You will play a key role in handling customer issues and audits, making you an essential contributor to our commitment to excellence and customer satisfaction. What You Will Do Support the Customer Quality (CQ) team by maintaining and updating customer complaint databases and quality management systems (EtQ). Monitor and track all open action items from customer complaints and internal 8D reports to ensure timely completion. Perform on-line validations to confirm that corrective and preventive actions have been effectively implemented. Assist in compiling Failure Analysis (FA) requests and manage the shipment process for lots related to customer issues. Prepare materials and provide support during external customer audits, and assist in tracking all resulting action items. Communicate with cross-functional teams to retrieve records and data needed for customer checksheets, surveys, and inquiries. Support the handling of Returned Material Authorization (RMA) lots and assist in the proper update of all customer quality-related documentation. Contribute to the overall success of the team by supporting 5S, quality programs, and helping the section achieve its Key Performance Indicators (KPIs). Who You Are You are a graduate of a four-year degree or a technical engineering course. You are proficient in Microsoft Office applications, including Excel, Word, and PowerPoint. You have foundational knowledge of the semiconductor manufacturing process. You are an excellent communicator and a collaborative team player who is flexible and reliable. You possess strong problem-solving skills and are known for your initiative and ability to stay organized. You have a foundational understanding of quality tools and concepts such as 8D, Root Cause Analysis, FMEA, and Control Plans. Why Allegro? Join Allegro and become part of a team where your contributions truly matter. We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement. Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology. You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose. Join us—and help build what’s next. Allegro MicroSystems (NASDAQ: ALGM) is a global leader in sensing and power semiconductor solutions, committed to driving e-mobility, clean energy, automation, and robotics forward. Through Real Innovation, we're developing intelligent technologies that move the world toward a safer, more sustainable, and autonomous future. Our acquisition of Crocus Technology further strengthens our leadership in magnetic sensing, bringing cutting-edge TMR technology to our world-class portfolio. At Allegro, your work creates Real Impact. Our advanced magnetic position and current sensors, power management ICs, brushless motor drivers, and LED lighting drivers are at the heart of critical systems worldwide. From extending the range of electric vehicles and enabling smarter factories to powering efficient data centers and enhancing autonomous driving, our solutions touch lives every day. If you're driving a car, using cloud services, or receiving a package, you're interacting with Allegro's technology in action. We believe in Real Connection. With a diverse team of over 4,400 employees across 17 countries and headquartered in Manchester, NH (USA), Allegro fosters a truly global and collaborative environment. Our engineering, manufacturing, and support teams worldwide are united by a shared mission, working together with trust, respect, and purpose. We encourage you to think differently, take informed risks, and build what's next. Our dedication to pioneering solutions is reflected in our extensive portfolio of over 1,400 worldwide patents. Allegro is not just building technology; we're building careers where your contributions matter, your growth is valued, and you can make a lasting difference. Our unwavering commitment to excellence is underscored by our IATF16949:2016 and ISO14001:2015 certifications and the quality awards we've received globally. Join us and help shape the future – where your innovation, impact, and connection will drive what's next!

Responsibilities

The Quality Technician will support the Customer Quality team by managing customer complaint databases and ensuring quality control procedures are followed. This role involves handling customer issues, performing validations, and assisting during audits.