OVERVIEW

Dufflet Pastries proudly produces and offers a dynamic selection of desserts from cakes to cookies. Our portfolio showcases more than 100 unique, entirely natural products everything lovingly hand-crafted. Our uncompromised philosophy ‘nothing artificial, always delightful’, means that no artificial ingredients, flavours, colours, preservatives, or hydrogenated fats.
We are seeking a detail-oriented and motivated Quality Technician to join our team. The ideal candidate will play a crucial role in ensuring that our products meet the highest quality and food safety standards. This position involves conducting product and process inspections, and implementing quality assurance/food safety processes to maintain and improve product. This person will assist with troubleshooting and provide direction to production and sanitation team with day to day operations. If you have a passion for quality management and a keen eye for detail, we encourage you to apply.

REQUIREMENTS

• Proven experience in quality management, quality assurance (QA/QC), or a related field in the food industry.
• Post-secondary education; Bachelors degree in Food Science or related field would be an asset.
• Strong MS Office skills; working knowledge of various software and industry specific programs.
• Strong analytical skills with the ability to interpret data effectively.
• Excellent attention to detail and a commitment to maintaining high-quality standards.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Strong communication skills, both verbal and written, for effective reporting and documentation.
• Strong organizational and priority setting skills to deliver quality work within required deadlines
• Ability to work in a fast-paced manufacturing environment with limited supervision.
• Knowledge of industry standards related to BRC/HACCP is preferred but not mandatory.
• Have reliable transportation

Working Conditions:

• Shift: 3:30 PM to 12:00AM, Mon-Fri, hours may change according to operational needs
• Saturdays as needed
• Exposure to various temperatures (baking, cooler, freezer)

Join us in our commitment to delivering exceptional products through rigorous quality control practices. If you are ready to contribute your skills as a Quality Technician, we look forward to your application.
Job Type: Full-time
Pay: $20.00-$24.00 per hour
Expected hours: 40 – 44 per week

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor’s Degree (preferred)

Experience:

• food manufacturing: 1 year (preferred)

Work Location: In person
Application deadline: 2025-07-2

• Conduct thorough inspections of products and/or ingredients at various stages of production to ensure compliance with specifications and established FSQA standards.
• Collaborate with production teams to implement effective quality control measures.
• Ensure products comply with company and regulatory standards and BRC, HACCP, etc
• Verify operational documents to ensure completeness and accuracy.
• Verify product labels and ensure contents are complete and accurate during production. Establish master labels as needed.
• Conduct product and environmental sampling for routine testing, and shelf-life testing at varying temperatures and storage conditions. Prepare samples for lab analysis.
• Conduct allergen-free, and vegan free testing during line change-overs and on finished products. Perform corrective action as needed.
• Analyze data collected from inspections and tests to identify trends and areas for improvement.
• Utilize tools such as calipers and other measuring devices to verify product dimensions and specifications.
• Conduct plant walk-throughs to ensure proper GMPs and housekeeping practices are implemented. Enforce corrective actions as needed.
• Actively involved in facility monthly inspections, internal audits and complaint follow ups.
• Document inspection results, execute corrective actions and maintain accurate records of all activities conducted.
• Manage customer complaints through investigation processes; implement corrective action and ensure proper documentation
• Manage product holds and ensure proper tracking and disposition.
• Conduct training sessions for plant personnel and coaching and mentoring of staff
• Assist in the development and implementation of quality assurance protocols.
• Participate in root cause analysis for non-conformance issues and support corrective actions.
• Support the fabrication process by ensuring that materials meet required standards before production.
• Identify possible areas for improvement in FSQA processes, report quality/food safety issues or discrepancies to the QA manager
• Follow all company procedures and incident reporting as outlined in employment and health an safety policies
• Any other duties as assigned by the management team on periodic basis