Quality Technician at JACOBS DOUWE EGBERTS

Plentong, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Technology, Quality Assurance, Quality Control, ISO Standards, Root Cause Analysis, Problem-Solving, Continuous Improvement, Statistical Process Control, Documentation, Communication, Teamwork, Independent Work, Calibration, GMP Compliance, Laboratory Management, Food Safety

Industry

Food and Beverage Services

Description

Company Description Who we are? JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. What’s it like to work at JDE Peet’s? We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea. We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. Job Description RESPONSIBILITIES / KEY ACTIVITIES: Incoming Material Inspection & Testing Perform sampling, analysis including sensory, and verification of all incoming commodity, raw and packaging materials to ensure conformance with specifications. Perform block and release activities in SAP for incoming materials. Perform entry data and analysis the incoming materials into Power BI. Conduct incoming inspections, including attaching raw material sampling stickers to sampled materials as per the defined sampling plan and AQL requirements. Perform sampling, analysis and verification to the new materials and highlight any non-conformance. Arrange and manage retention samples for all incoming materials for traceability and shelf-life reference. Report and update any non-conforming materials detected during inspection immediately to relevant personnel and attach block or reject stickers as required. Conduct additional testing for shelf-life extension of materials when required. Assist in block and release of incoming materials in physical stocks. Participate in sensory evaluations with R&D for product development when necessary. Ensure allergen stickers are properly attached to allergen raw materials before materials are sent to production. Documentation & Reporting Maintain accurate documentation for all incoming materials, including sampling records and test results. Verify and compile Quality Control Records for traceability and audit readiness. Record test results promptly and ensure entries are complete, accurate, and compliant with internal and regulatory standards. Attend daily OPS Quality meetings and provide updates on incoming status, inspection findings and non-conformance trends. Support documentation updates (e.g., Work Instructions, SOPs) as assigned by the Quality Engineer/Analyst. Equipment & Calibration Management Operate, maintain, and calibrate laboratory equipment to ensure testing accuracy. Perform and maintain in-house calibration for inspection and laboratory equipment and support external vendor calibration when required. Monitor equipment performance, report malfunctions or out-of-tolerance conditions, and initiate corrective actions. Maintain calibration records for internal verification and audit purposes. Keeps measurement equipment operating by following operating instructions. Participate in Proficiency test organized by Internal Quality team. Compliance & GMP Conduct warehouse inspections to verify cleanliness, GMP practices, pest control effectiveness, and compliance with company standards. Ensure all incoming inspections and storage practices comply. Participate in internal/external audits when required by providing records and demonstrating inspection procedures. Conduct routine GMP and sanitation checks; raise feedback on potential risks. Laboratory Housekeeping & 5S Conduct 5S activities and housekeeping in the quality laboratory to maintain a clean, safe, and audit-ready environment. Ensure consumables are in sufficient stock and properly stored. Cross-Functional Support Assist Quality Analyst/Engineer in investigations, projects, or other assigned tasks. Provide support in quality-related administrative tasks, including preparation of supplier performance data and reports. Assist in audit preparation and provide required records. Food Safety & Quality Culture Promote FSQ activities (campaigns, awareness sessions, workshops) to strengthen plant culture. Support activities to enhance food safety and quality awareness. Other Responsibilities Participate in and conduct PVP as per the established schedule and highlight if there is any comment from the other stakeholder. Be a backup for quality technician when manpower is insufficient or during absence, ensuring continuity of quality checks and verifications. Perform any other duties that may be assigned from time to time by Superior and Management Sharing job knowledge with each other team member. Quality personnel will assume the responsibility as per scope assign. Quality personnel are to support organizational ad hoc tasks as necessary. Quality personnel have the authority to stop the line when there is food safety and quality issue when necessary Qualifications Are you bursting with fresh ideas and a hunger for learning? We want you! Here's what we're looking for: Academic Program: Diploma or Degree in Food Technology, Food Science, Chemistry, Engineering or relevant vocational experience; Experienced: Minimum 2–3 years working experience in quality assurance or quality control within a manufacturing or production environment. Skillset: Familiarity with ISO standards (e.g., ISO 9001) and quality systems. Understanding of root cause analysis, problem-solving techniques, and continuous improvement tools (e.g., 5S, Kaizen). Experience in reporting and documentation of quality issues. Basic knowledge of statistical process control (SPC) and quality audits. Personal traits: You have a structured approach, a driven and energetic personality, excellent communication and people skills, and the ability to work both in a team and independently. Additional Information Are you ready to Unleash Your Possibility within JDE Peet's? Here's how to apply: Upload your resume (in English) using our LinkedIn or career site application form After applying, we'll reach out within three weeks to let you know what's next. During the application process, you'll be asked to do an online assessment and at least one interview at our Johor office. Would you like to join at a Coffee & Tea company that values your future success and prioritizes your passion for positive change? Here’s why you should apply: Passionate, energetic & innovative work culture Outstanding Career Development Opportunities Exciting allowances to perk up your day Meal subsidies (because great coffee needs great snacks!) Sports perks to keep you energized The best coffee and tea served all day in our office – or be your own Barista!

Responsibilities

The Quality Technician is responsible for inspecting and testing incoming materials to ensure they meet specifications, as well as maintaining accurate documentation and compliance with quality standards. They will also assist in equipment calibration and participate in sensory evaluations for product development.