Start Date
Immediate
Expiry Date
22 Dec, 26
Salary
30000.0
Posted On
23 Sep, 26
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Pharmaceutical Manufacturing
Ready for your next challenge?Step into a role where your attention to detail, commitment to quality, and ability to solve problems make a real impact. As our Quality & Compliance Coordinator, you’ll be the central link between customers and our internal teams — ensuring issues are resolved quickly, accurately, and in line with our Quality Management System. If you thrive in a role that blends investigation, communication, and continuous improvement, this could be your next move.
About the roleYou’ll take ownership of customer complaints, quality issues, and internal non‑conformances from initial logging through to full resolution. Using inspections, testing, verification checks, and structured root‑cause analysis, you’ll help prevent issues before they arise and strengthen our compliance standards. Your work will support regulatory requirements, customer expectations, and the ongoing improvement of our quality processes.
Key responsibilities· Customer complaint handling — Act as a key contact for customer quality issues, ensuring timely, professional, and empathetic communication throughout the investigation and resolution process.· Non‑conformance management — Log, investigate, and manage internal and customer non‑conformances, carrying out root‑cause analysis and supporting corrective and preventive actions (CAPAs).· Quality inspections — Perform in‑process and final product inspections, including visual, dimensional, and functional checks, ensuring products meet specifications and customer requirements.· Quality systems compliance — Maintain accurate quality records, support internal/external audits, and ensure all documentation meets Quality Management System standards.· Reporting & data analysis — Record inspection results, monitor trends, prepare quality metrics, and provide data insights to support continuous improvement and management reviews.
What we're looking for
Benefits:
Ready for your next challenge?Step into a role where your attention to detail, commitment to quality, and ability to solve problems make a real impact. As our Quality & Compliance Coordinator, you’ll be the central link between customers and our internal teams — ensuring issues are resolved quickly, accurately, and in line with our Quality Management System. If you thrive in a role that blends investigation, communication, and continuous improvement, this could be your next move.
About the roleYou’ll take ownership of customer complaints, quality issues, and internal non‑conformances from initial logging through to full resolution. Using inspections, testing, verification checks, and structured root‑cause analysis, you’ll help prevent issues before they arise and strengthen our compliance standards. Your work will support regulatory requirements, customer expectations, and the ongoing improvement of our quality processes.
Key responsibilities· Customer complaint handling — Act as a key contact for customer quality issues, ensuring timely, professional, and empathetic communication throughout the investigation and resolution process.· Non‑conformance management — Log, investigate, and manage internal and customer non‑conformances, carrying out root‑cause analysis and supporting corrective and preventive actions (CAPAs).· Quality inspections — Perform in‑process and final product inspections, including visual, dimensional, and functional checks, ensuring products meet specifications and customer requirements.· Quality systems compliance — Maintain accurate quality records, support internal/external audits, and ensure all documentation meets Quality Management System standards.· Reporting & data analysis — Record inspection results, monitor trends, prepare quality metrics, and provide data insights to support continuous improvement and management reviews.
What we're looking for
Benefits: