JOB SUMMARY

The Training and Quality Specialist is responsible for supporting and continuously improving the existing training and quality systems in accordance with both local and international standards. This role focuses on ensuring compliance, enhancing training effectiveness, maintaining quality documentation, and contributing to process improvement initiatives. The specialist works closely with various departments to ensure training and quality standards are implemented and maintained across all operational areas.

EDUCATION & EXPERIENCE

• Bachelor’s degree required.
• Previous experience in training, quality management, or similar roles preferred.
• ISO 9001:2015 Internal Audit Certification is preferred.

TECHNICAL SKILLS

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with training platforms and learning management systems (LMS).
• Strong verbal and written communication skills.
• Ability to lead or moderate group training sessions effectively.
• Organized, detail-oriented, and capable of independently managing projects.
  Labor Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
  

  HP

Job Type: Full-time
Pay: $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Application Question(s):

• Do you have previous experience in training, quality management, or similar roles preferred.
• Do you have ISO 9001:2015 Internal Audit Certification?
• Are you bilingual in English and Spanish?

Work Location: In perso

TRAINING RESPONSIBILITIES

• Review and update training curricula and process documentation as needed.
• Conduct employee training sessions, including first-day orientation.
• Maintain and monitor the training matrix and related reporting tools.
• Coordinate with departmental trainers and ensure proper training documentation and evidence collection.
• Assist in identifying opportunities for training improvement related to operational or industry changes.
• Monitor progress toward training milestones and support the achievement of departmental training goals.
• Support the organization and execution of internal training programs to increase workforce qualifications.

QUALITY RESPONSIBILITIES

• Assist with the integration and maintenance of local and international quality standards (e.g., ISO 9001:2015) into business processes.
• Provide support in maintaining documentation, including revision tracking, recordkeeping, and archiving.
• Collaborate with process owners for document updates and knowledge sharing.
• Support internal and external audit processes by preparing documentation and tracking audit findings.
• Perform administrative tasks within SharePoint for Document and Training Centers.
• Support continuous improvement initiatives, including LEAN and 5S implementation.
• Monitor and follow up on CAPAs, claims, and quality-related incidents.
• Participate in root cause analysis and corrective/preventive action plans.
• Conduct or support quality control inspections and equipment calibrations.