Quant Analytics Associate Senior at JPMC Candidate Experience page

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adobe Analytics, Customer Journey Analytics, SQL, Tableau, Data Visualization, Digital Analytics, Product Analytics, Data Storytelling, KPI Definition, Customer Behaviour Analysis, A/B Testing, Business Intelligence, Stakeholder Management, Critical Thinking, Problem Solving, Data Extraction

Industry

Financial Services

Description

We are looking for someone who is naturally curious, passionate about customer behaviour, and skilled at connecting data to business decisions. Your work will help drive product innovation and enhance customer experiences through evidence-based recommendations. As a Digital Insights Analyst in Product & Analytics, you will transform complex customer, product, and journey data into actionable insights that influence product strategy and business outcomes. You will partner closely with Product Owners, technology teams, and business stakeholders to uncover opportunities, measure performance, and communicate meaningful findings through impactful storytelling and visualisation. Job Responsibilities * Analyse customer, product, and journey data to identify trends, opportunities, risks, and actionable business insights. * Develop and present compelling data-driven narratives that influence product strategy and decision-making at multiple organisational levels. * Create executive-ready dashboards, visualisations, and performance reports that clearly communicate key business outcomes. * Leverage Adobe Analytics, Customer Journey Analytics, and other analytical platforms to measure product performance and customer behaviour. * Partner with Product Owners to define measurement strategies, key performance indicators, and success metrics for product initiatives. * Collaborate with technology teams to translate business requirements into scalable analytics and data collection solutions. * Conduct exploratory and hypothesis-driven analysis to uncover customer needs, behavioural patterns, and optimisation opportunities. * Synthesise data from multiple sources to create a holistic view of customer journeys and business performance. * Support the implementation and enhancement of analytics frameworks, ensuring data quality, governance, and measurement consistency. * Facilitate discussions with business stakeholders to align analytical findings with strategic objectives and product roadmaps. * Contribute to the advancement of analytics capabilities by promoting best practices in data storytelling, visualisation, and insight generation.] Required Qualifications, Capabilities, and Skills * 3 years of experience in digital analytics, product analytics, customer journey analytics, or a related analytical discipline. * Experience using Adobe Analytics, Customer Journey Analytics, or similar digital analytics platforms. * Demonstrated ability to analyse complex datasets and generate actionable business insights. * Experience creating dashboards and visualisations using business intelligence tools such as Tableau or similar platforms. * Understanding of SQL for data extraction, transformation, and analysis. * Experience communicating analytical findings to business stakeholders through presentations, reports, and visual storytelling. * Knowledge of customer behaviour analysis, digital measurement strategies, and key performance indicators. * Experience partnering with product, business, or technology stakeholders to support data-driven decision making. * Strong problem-solving and critical-thinking skills with the ability to work through ambiguous business challenges. * Strong written and verbal communication skills. * Bachelor's degree in Analytics, Statistics, Computer Science, Business, Economics, Mathematics, or a related field, or equivalent experience. Preferred Qualifications, Capabilities, and Skills * Experience using advanced capabilities within Customer Journey Analytics, including segmentation, journey exploration, attribution, pathing, and fallout analysis. * Experience supporting digital product teams in measuring customer experience and product performance. * Experience developing executive-level presentations and communicating insights to senior leadership audiences. * Experience with experimentation frameworks, A/B testing, and performance measurement. * Familiarity with customer experience, employee experience, or behavioural analytics in large enterprise environments. * Experience integrating and analysing data from multiple digital and non-digital data sources. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Responsibilities

Transform complex customer and product data into actionable insights to influence product strategy and business outcomes. Partner with stakeholders to define measurement strategies and create executive-ready dashboards for performance tracking.