WHO WE ARE:

AnswerLab is the leading UX Research firm in the US. We help powerful brands such as Amazon, DoorDash, Google, Meta, PayPal, and Walmart bring a human-centered design process to every product launched. We focus on user experience research to understand what people see,
do, think, and feel when using websites, mobile applications, voice interfaces, AR/VR, AI, wearables, and other digital products. Our research studies are tailored to our clients’ unique needs to provide clear, actionable recommendations that generate strategic business results.
The secret to our success is no secret: It is the people who work here! We recruit only the most skilled and client-focused professionals to join our team. All are devoted to being at the forefront of the user experience industry. Our team is made up of smart, down-to-earth people who value a “get it done” attitude as well as a good dose of humor during our work day. We empower them to do what they do best; lead impactful research studies from planning to analysis for the world’s most innovative brands.
AnswerLab has an amazing opportunity for a highly creative and extremely motivated individual who craves new challenges and thrives on working in a fun, fast-paced, and flexible environment.
For more information about AnswerLab, please visit www.answerlab.com.

KNOWLEDGE, SKILLS, & EXPERIENCE

• Bachelor’s degree in a human behavior–related field (e.g., Market Research, Sociology, Statistics, Behavioral Economics, Computer Science, Psychology, HCI) and 5+ years of relevant experience, or MA/MS/PhD in a related field with 2+ years of relevant experience
• 5+ years of hands-on experience conducting quantitative UX research, ideally within a fast-paced consulting or agency environment
• Demonstrated expertise in designing, executing, and synthesizing complex research programs that span tactical and strategic business goals
• Strong command of advanced statistical methods (e.g., regression, factor analysis, segmentation, experimental design) and the ability to apply them appropriately to UX questions
• Proficient in R programming and fluent with statistical tools such as Q Research, DisplayR, SPSS, or equivalent platforms for data cleaning, wrangling, and statistical modeling; familiarity with Python is a plus
• Experience using R scripts, functions, or packages that reduce manual effort in data cleaning or restructuring is a plus
• Experience analyzing large-scale datasets and integrating attitudinal and behavioral data from multiple sources
• Deep experience in survey design, programming, and fielding using tools like Qualtrics or Alchemer
• Openness to using AI tools to assist with tasks like code generation and data restructuring
• Proven ability to translate quantitative insights into strategic narratives, delivering high-impact recommendations to product, design, and executive teams
• Experience with collaborating and partnering with qualitative researchers to develop integrated findings on mixed-methods programs
• Comfortable with productivity and collaboration tools (e.g., Google Workspace, MS Office, Zoom) and project tracking platforms
• Exceptional communication skills, with a track record of presenting findings clearly to diverse and cross-functional audiences
• Mentorship experience or a demonstrated commitment to knowledge sharing and supporting the upskilling of other AnswerLabbers
• Highly organized and detail-oriented, with strong time management skills and the ability to work independently while contributing to collaborative team goals
• Demonstrated ability to act as a strategic partner—not just an executor—through research leadership, stakeholder engagement, and business-aligned insight delivery
• Strong ability to communicate statistical findings to non-technical audiences with a focus on usability, clarity, and business application

PHYSICAL REQUIREMENTS:

• Overtime may be required to meet project deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and otherdevices and objects.

Note: This job description is subject to change at any time.

• This is a full-time position.
• No staffing/recruiting agencies please.
• We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas.

At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class

JOB PURPOSE & IMPACT

The Quantitative User Experience Researcher (UXR) combines expertise in statistics, user experience, and data science to deliver high-impact insights that shape product and business strategy. As part of AnswerLab’s research team, you’ll partner with Fortune 500 clients across industries to design and execute rigorous, actionable studies.
You’ll lead research that spans traditional surveys, segmentation, prototype testing, tracking studies, and more, translating data into clear, strategic recommendations for stakeholders at all levels. You’ll also contribute to team growth by mentoring peers and championing best practices in quantitative research.
The ideal candidate is a creative, client-focused problem solver with deep fluency in quantitative methods, comfort navigating large datasets, and the ability to translate statistical outputs into compelling, business-relevant insights. You bring clarity to complexity by aligning data storytelling with stakeholder needs, and you’re excited to explore new technologies—including AI-assisted workflows—to drive impact. You have a collaborative mindset and the ability to thrive in a fast-paced, remote environment aligned within East and West Coast hours.

ROLE RESPONSIBILITIES

• Execute rigorous quantitative research that addresses user and consumer behaviors, attitudes, and decision-making patterns
• Effectively apply a range of generative and evaluative quantitative research methods and analytical techniques, grounded in a deep understanding of statistical rigor and experimental design
• Generate insights that drive both tactical improvements and strategic decisions, using creative and compelling messaging strategies tailored to diverse audiences
• Lead the design, programming, fielding, and analysis of high-quality, domestic and international surveys, leveraging appropriate tools and vendors for execution
• Maintain a high standard of research quality in a fast-paced environment; independently manage and prioritize multiple concurrent client research initiatives
• Implement creative, client-focused problem-solving techniques while considering broader business objectives and product contexts
• Collaborate closely with client teams (across all AnswerLab industries), internal partners, vendors, and technology providers to align research efforts with strategic goals
• Serve as a consultative partner to clients by identifying quant opportunities aligned with their business challenges and articulating the value of proposed methodologies in clear, actionable terms
• Proactively communicate research progress, implications, and recommended actions to clients and internal stakeholders
• Analyze large, complex datasets using R and/or other statistical tools, ensuring data integrity and actionable interpretation
• Identify opportunities to streamline and enhance workflows using statistical analysis tools or automation strategies to improve consistency
• Translate complex research findings into intuitive, visual narratives and summaries that help non-technical stakeholders understand and act on the results with confidence
• Contribute to team knowledge sharing by providing methodological guidance and support
• Work independently on complex programs and partner with qualitative UX researchers to produce comprehensive, integrated insights
• Attend and contribute to team meetings, helping shape the broader direction of the research practice
• Stay up-to-date with emerging trends, technologies, and best practices in user experience research, and actively share new approaches with the broader team
  This role reports to the Research Manager.
  We understand that outstanding candidates can come from a variety of backgrounds. While
  specific experience is important, we are ultimately looking for candidates who have the
  personal characteristics to thrive in a growing client-focused business. The ideal candidate will
  likely meet many or most of the job criteria listed below.