Quick Lane® Express Lube Advisor at Lithia & Driveway

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Time Management, Mechanical Understanding, Documentation, Team Player, Workflow Management, Repair Order Entry

Industry

Retail Motor Vehicles

Description

Dealership: L0499 Elder Ford of Tampa Quick Lane® Express Lube Advisor! Are you an experienced Service Advisor ready for your next opportunity? Do you want to work for a company with great benefits and career growth? We are now hiring Express Lube Advisors for Elder Ford of Tampa's Quick Lane®, with increased service traffic and a booming customer base, we are expanding our Express Service department. All manufacturer experience is welcome! If you have the drive to perform, exceed, and provide exceptional customer care, we want to hear from you! Join an award-winning dealership that offers outstanding earning potential, career advancement, and one of the best benefit packages in the industry! Who Are We Looking For? We are seeking an energetic, customer-focused Express Lube Advisor to serve as the vital link between customers and technicians. You’ll ensure customers feel valued, heard, and well-informed about their vehicle’s maintenance needs. Responsibilities: Greet customers in a friendly, professional manner and identify their service needs Communicate customer concerns clearly to technicians Present recommended maintenance and repairs to customers with transparency and confidence Build trust while ensuring a positive customer experience Maintain proper documentation, including repair orders and service histories Manage workflow in a fast-paced Quick Lane environment Coordinate with technicians to ensure timely service completion Qualifications: Previous Automotive Service Advisor or Express Lube Advisor experience preferred Strong communication skills with the ability to clearly communicate with customers and technicians Strong time-management skills in a fast-paced environment Ability to type efficiently for repair order entry Basic computer proficiency and cost-calculation skills Basic mechanical understanding of automobiles Acceptable driving record and a valid driver’s license in your state of residence Team player with a focus on delivering exemplary customer service We offer best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Responsibilities

The Express Lube Advisor greets customers, identifies their service needs, and communicates concerns to technicians. They also present maintenance recommendations and ensure a positive customer experience.