OVERVIEW

We are seeking a knowledgeable and customer-focused Service Writer for our quick lube and state inspection lane to join our team. The ideal candidate will have a strong background in automotive service and repair, with a passion for delivering exceptional customer service. As a Service Writer, you will be the primary point of contact for customers, responsible for managing service requests, providing accurate estimates, and ensuring that all customer needs are met efficiently.

QUALIFICATIONS

• Previous experience in the automotive industry or customer service preferred.
• Strong communication and organizational skills.
• Ability to multitask and work efficiently in a high-volume environment.
• Basic computer skills and familiarity with point-of-sale systems.
• Positive attitude and a team player mentality.
• Valid driver’s license.
  Benefits
• Competitive pay; pay is hourly and commission based.
• Opportunities for advancement
• Employee discounts on services
  Job Type: Full-time
  Pay: $35,000.00 - $37,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet customers promptly and professionally as they arrive.
• Accurately gather vehicle information and customer concerns.
• Explain recommended services and maintenance to customers in an easy-to-understand manner.
• Prepare service orders and ensure all documentation is complete and accurate.
• Communicate effectively with technicians to relay customer needs and vehicle issues.
• Maintain a clean and organized work area.
• Assist with scheduling appointments and managing workflow.
• Handle payments and process transactions.