Quick Service Restaurant (QSR) Specialist at Eataly North America

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Inventory Management, Food Safety, Team Leadership, Coffee Knowledge, Italian Cuisine Knowledge, Problem Solving, Communication, Math Skills, Cash Handling, Food Preparation, Sanitation Standards, Administrative Skills, Mentoring, Quality Control

Industry

Food and Beverage Services

Description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers. Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.) Ensures all items are dated and following First in First Out (FIFO) standards Manages transactions and ensures accurate accounting Prepares necessary collateral, weighs, labels, packages and serves products Supports, motivates, guides, educates and mentors team members Monitors inventory, checks orders and distributes supplies as needed throughout the department Ensures department complies with all quality, health, safety and sanitation standards Documents, investigates, resolve and escalates guest incidents Assists with administrative duties as needed Performs other duties as required or assigned Qualifications High school diploma or equivalent; post-secondary degree preferred 1+ year of lead or supervisory experience in food service Basic math skills and ability to handle money accurately Excellent communication and problem-solving skills Knowledge of coffee and coffee production Knowledge of Italian cuisine and beverage preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Responsibilities

The QSR Specialist assists with the day-to-day operations of the QSR counters, ensuring high standards of hospitality and service. They manage transactions, monitor inventory, and ensure compliance with health and safety standards.