Quote Desk Representative at Ingram Micro Distribution GmbH

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organisational Skills, Negotiation Skills, Verbal Communication, Written Communication, Sales Focus, Attention to Detail, Technical Knowledge, Licensing Products, SAP Knowledge

Industry

IT Services and IT Consulting

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com About role : An exciting opportunity has arisen to join our Quote Desk team and provide Licensing product quotes and solutions to our customers on behalf of some of our leading Vendors. This role requires accurate and timely quote completion while continuing to expand and grow your technical knowledge base and complete relevant supporting certifications. This is a fixed-term contractual position until May 2026. Based on the North Shore, you will become part of the wider Quote Desk and Inside Sales team, working collaboratively with our Sales, Product Management and Solutions Architect Associates to drive business and close opportunities that mutually support our Vendor and IMNZ. You will be passionate about technologies and delivering quality-based solutions for customers to support them in their future business activities Key Responsibilities: Advising on and providing solutions and quotations to customers for all Licensing products from all current IMNZ Vendor brands Identifying opportunities to up-sell and cross-sell Providing all quotes with 100% technical accuracy and on time Liaising with internal and external customers Responding to phone and email queries to meet and deliver on customer expectations What You’ll Bring Have had a minimum of 2 years’ experience in the IT industry Exceptional customer service, organisational and negotiation skills Excellent verbal and written communication skills A sales focus for up-selling and cross-selling, with an ability to close sales High attention to detail and capable of working under pressure Certifications in networking, server/storage and/or licensing would be an advantage SAP knowledge is desirable, but is not essential What’s On Offer Your growth is our priority—access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory. At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include: Genuine Career Progression Opportunities Hybrid Working Environment Training & Development Competitive Remuneration Package Staff Purchase Policy and a Generous Benefits Scheme Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. #LI-TS #LI- Hybrid With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

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Responsibilities

The Quote Desk Representative will provide Licensing product quotes and solutions to customers, ensuring accurate and timely quote completion. This role involves collaborating with Sales, Product Management, and Solutions Architect Associates to drive business and close opportunities.