Quote Desk Representative (Saudi National Only) at FedEx

, , Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office Skills, Written Communication Skills, Verbal Communication Skills, Project Management Skills, Interpersonal Skills

Industry

Freight and Package Transportation

Description

What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. " Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Company:SAU FedEx Express Saudi Arabia Transportation City: Dhahran Scheduled Weekly Hours:48 Worker Type:Regular Posting Start Date25-Dec-2025 Posting Close Date: 28-Feb-2026 Job Family: FXE-MEISA: Quote Desk Representative Position Summary: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met.Processes may include use of manual procedures or local, regional, international or global systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members. Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions. CORE COMPETENCIES Customer Focus: Goes the extra mile to delight internal and external customers Acts with internal and external customers in mind Builds relationships through effective communication Identifies customers’ needs and expectations. Quality Focus: Makes Quality the driving force every day Uses best practices to highlight opportunities and develop solutions Ensures attention to detail and accuracy Monitors for problems and issues Implements corrective actions Contributes and adapts to continuous process improvement Results Focus: Does ‘whatever it takes’ to meet goals & deliver results Takes ownership of goals and stays focused ensures completion of tasks on time and with high quality. Microsoft/ Office PC Skills;Written & Verbal Communication Skills;Project Management Skills;Interpersonal SkillsLanguage: Proficiency in English FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com. FedEx offers a wide range of opportunities in our offices around the world. Search here for jobs in any of our Middle East, Indian Subcontinent and Africa markets.

Responsibilities

Responsible for completing defined processes and procedures accurately and on time. Identifies anomalies and resolves issues, escalating complex problems to senior team members as necessary.