Quoting Associate | Inside Sales at Napoleon Spring Works, Inc.

Archbold, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quoting, Inside Sales, Customer Support, Organizational Skills, Technical Aptitude, Communication Skills, Microsoft Office, Excel, Word, Outlook, ERP Software, Quoting Software, Multi-tasking, Prioritization, Problem-Solving, Attention To Detail

Industry

Wholesale Building Materials

Description

Description Position Overview: We are seeking a detail-oriented Inside Sales Quoting Specialist to join our team in the garage door industry. This role is critical in supporting our customers and outside sales representatives by preparing accurate and timely quotes, ensuring smooth communication, and maintaining a high level of customer satisfaction. The ideal candidate will have strong organizational skills, technical aptitude, and the ability to manage multiple priorities with precision. Experience in garage door industry is a strong plus. Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. 2+ years of experience in inside sales, estimating, quoting, or customer service. Exceptional attention to detail with a focus on accuracy and consistency. Strong interpersonal and communication skills with the ability to work across departments. Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP or quoting software a plus. Ability to multi-task and prioritize. Strong problem-solving skills. Requirements Key Responsibilities: Collaborate with outside sales representatives to understand customer requirements and provide tailored quotes. Interact directly with customers via phone and email to clarify project details, timelines, and product options. Prepare and deliver detailed, accurate, and timely quotes. Review pricing to make recommendations on price changes. Maintain up-to-date knowledge of product lines, pricing structures, and promotional offerings. Follow up on outstanding quotes and tracking. Assist with order entry and ensure seamless transition from quote to order fulfillment. Ensure all documentation is organized and compliant with company standards and customer requirements. Provide support when necessary to the Inside Sales Team.

Responsibilities

The specialist will collaborate with outside sales representatives to prepare accurate and timely quotes based on customer requirements and interact directly with customers via phone and email to clarify project details. Key duties include reviewing pricing, maintaining product knowledge, following up on outstanding quotes, and assisting with order entry to ensure smooth fulfillment.