Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

WHAT SKILLS DO I NEED?

Primarily, you need to have an operations background and hands-on experience of managing projects of various shapes and sizes aimed at improving aspects of operational health, effectiveness and efficiency.

• You have an Operations background
• You have some Project/Program mgt skills
• You’ll comfortable working with data and spreadsheets
• You are action-orientated and a natural multi-tasker. You work fast and to high standards
• You are proven to be highly trusted, with the ability to work autonomously
• You are a great communicator and influencer.
• You are pragmatic and flexible

• You are a natural facilitator, who can bring cohesion and drive others to the right outcomesYou have strong stakeholder management skills - can partner with leaders and managers at all levels in the organisation to get stuff done

Please refer the Job description for details