R&D Software Intern (Technical Writing & UX) at Keysight Technologies - Hong Kong

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Writing, User Experience, Collaboration, Documentation, Wireframing, Mockup Creation, User Flows, AI Tools, Attention to Detail, Organization, Creativity, Communication, Engineering Software, Semiconductor Testing, Product Design, Human-Computer Interaction, Technical Concepts

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. About the Role: We are looking for a proactive and creative intern to help improve the user experience of our engineering software, including semiconductor test and test instrument software. You will be responsible for writing clear, user-friendly help files, creating software mockups, designing intuitive user flows, and leveraging AI tools to enhance productivity. This role provides a unique opportunity to work closely with engineers and product designers to make complex technical software more accessible and usable. Responsibilities Collaborate with engineers and product teams to understand software features and user needs. Write clear, structured, and user-friendly help documentation, including manuals, online help files, and quick-start guides. Create visual mockups and wireframes to illustrate software workflows and interface designs. Design and document effective user flows for software processes. Utilize AI tools to accelerate documentation, generate mockups, and improve overall productivity. Ensure documentation and mockups are consistent with usability best practices. Update and maintain documentation and UX artifacts as software evolves. Qualifications Currently pursuing or recently graduated in Engineering, Computer Science, Human-Computer Interaction (HCI), Technical Communication, UX Design, or a related field. Strong written and verbal communication skills in English. Ability to understand technical concepts and explain them clearly to users. Basic UX skills: wireframing, user flows, and mockup creation (tools like Figma, Axure or similar). Experience or willingness to learn learning product tools like Adobe FrameMaker to create professional documentation. Familiarity or interest in semiconductor testing, test instrumentation, or engineering software is a plus. Comfortable using AI tools (e.g., ChatGPT, Copilot or similar) to enhance productivity and creativity. Strong attention to detail, organization, and creativity. Self-motivated and able to collaborate effectively with engineers, designers, and other team members. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The intern will collaborate with engineers and product teams to improve the user experience of engineering software by writing user-friendly documentation and creating visual mockups. They will also utilize AI tools to enhance productivity and ensure documentation aligns with usability best practices.