USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader.

JOB SUMMARY

Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete.

EDUCATION AND EXPERIENCE

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

• Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract.
• Receives payments and posts amount paid to customer account.
• Compiles and maintains basic credit information about financial status of customer and status of collection efforts.
• Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Ensures compliance with established guidelines.
• Performs other duties as assigned.