RACING DRIVERS ALL OVER THE WORLD ARE USING MRTC’S EQUIPMENT TO COMMUNICATE WITH THEIR PIT CREW

With 40 years’ experience, MRTC have become a hidden champion in delivering communication solutions for worldwide Motorsport Championships and other Events.
In a competitive market we strive for excellence by providing the most up to date innovative technology as well as a high professional service worldwide.
MRTC’s mission is to keep our position as market leader in Motorsport communication whilst maintaining a work life balance for our employees and empowering them to reach their full potential to allow continued growth and progression within the industry.

JOB DESCRIPTION / SKILLS:

The Race Communications Technician plays a crucial role in our customer-facing operations, providing global on-site and remote technical support to motorsport (Formula 1, Formula E, World endurance Championships, Moto GP and many more) and event-based customers, in a mixture of individual and team environments. Ensuring our wide range of interconnected communication systems perform flawlessly under demanding conditions. You will need to be capable of managing small to medium sized events, this position requires technical expertise, logical problem-solving skills and the ability to work efficiently in a fast-paced environment while delivering exceptional customer service. When not deployed on-site you will be a crucial member of the support team, providing your expertise in the design, build and testing of communications systems as ordered by the customer.

ESSENTIAL SKILLS:

• Excellent troubleshooting and problem-solving skills
• Minimum 2 years of experience in technical support, electronics, or related field
• Strong understanding of communications technology and electronics principles, including but not limited to IP based communications
• Ability to work under pressure in time-sensitive situations
• Strong customer service orientation
• Willingness to travel extensively to race events (domestic and internationally circa 100 days per annum)
• Valid driver’s license with clean driving record
• Strong verbal and written communication skills

DESIRED SKILLS:

• Previous experience in motorsport or event-based environments
• Knowledge of race operations and procedures
• Radio Frequency and spectrum management
• Technical certification in electronics, telecommunications, or related field
• Experience in the audio/visual environment
• Basic soldering and electronic repair skills
• Proficient in the use of multimeters and basic communications test equipment
• Knowledge and utilisation of the Microsoft team’s environment

• Provide trackside and remote technical support to motorsport and events customers utilising communications systems
• Configure radio systems, intercom networks and associated equipment live at event location
• Troubleshoot and resolve communication equipment issues in real-time
• Small to Medium sized event management, utilising time prioritisation to support multiple customers and their communications systems at event locations.
• Manage and maintain race support inventory to ensure up to date stock levels on-site
• Build, Test and certify a wide variety of communications systems before deployment
• Maintenance and repair of off-hired, faulty or damaged equipment
• Perform training for customers with regards to proper use and logical troubleshooting of systems
• Document detailed post-event reports highlighting technical challenges and resolution
• Propose communications systems to customers, utilising your knowledge of the product catalogue to provide best solutions