JOB SUMMARY

To supervise communications personnel and direct the operations of a Minnesota State Patrol Communications Centers so that all personnel and agencies that utilize the State Patrol Radio System may be assured of uninterrupted service.
The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

MINIMUM QUALIFICATIONS

A minimum of two years’ experience as a Radio Communications Operator with the Minnesota State Patrol and demonstrated supervisory or lead work experience - including organizing, prioritizing, training, and guiding others to achieve results.
OR

A total of three years’ experience in any of the following:

• As a Radio Communications Operator for the Minnesota State Patrol.
• As a dispatcher for a public safety or military entity.
• As a supervisor in a public safety or military entity involving radio communications.

Applicants that meet the above minimum qualifications will be further evaluated on the following:

• Fundamental knowledge of electronics and communications.
• Knowledge of FCC Rules and Regulations.
• Familiarity with operations of the Minnesota Criminal Information Center (NCIC), MSP Radio Communications General Orders, and State Patrol Division General Orders as they relate to Communications.
• Strong oral and written communication skills, including the ability to communicate clearly and tactfully via radio, telephone, and in person.
• Ability to interact effectively with a wide range of individuals - including the public, news media, law enforcement personnel, and those who may be hostile or emotionally distressed.
• Ability to work cooperatively with individuals from diverse backgrounds.

PREFERRED QUALIFICATIONS

• Professional certification(s) from APCO (Association of Public Safety Communications Officials International), NENA (National Emergency Number Association), or NAED (National Academies of Emergency Dispatch).
• Communications Training Officer.
• FEMA Course Study.
• Post-Secondary Degree.

PHYSICAL REQUIREMENTS

• Ability to remain calm during stressful situations.
• Movement to use several computers keyboards and mice.
• Ability to remain aware of surroundings while receiving information from telephone, radio, or person.
• Must stay at workstation for long periods of time.
• VISION: Corrected to 20/40.
• HEARING REQUIREMENTS: Must not have more than 35 DB loss in either ear when averaging the loss at 500, 1000, 1500 and 2000 HZ.
• Very Light: Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

ADDITIONAL REQUIREMENTS

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

• Criminal History Check
• Reference Check
• Fingerprint Check (MNJIS)
• Hearing and Vision Assessments

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affirmative Action Division at marna.johnson@state.mn.us or call 651-259-1875

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.