Radiology Patient Flow Associate - Outpatient Radiology - Woodbury at NYU Langone Health

Riverhead, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

52494.0

Posted On

02 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Patient Flow Management, Communication, Interpersonal Skills, Epic, Microsoft Office, Patient Advocacy, Conflict Resolution, Documentation, Quality Improvement

Industry

Hospitals and Health Care

Description

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Long Island [https://nyulangone.org/locations/nyu-langone-hospital-long-island], and interact with us on LinkedIn [https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true], Glassdoor [https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm], Indeed [https://www.indeed.com/cmp/Nyu-Langone-Health/reviews], Facebook [http://facebook.com/NYULangone], Twitter [http://twitter.com/nyulangone], YouTube [http://www.youtube.com/user/nyulmc] and Instagram [http://instagram.com/nyulangone]. Position Summary: We have an exciting opportunity to join our team as a Radiology Patient Flow Associate - Outpatient Radiology - Woodbury. In this role, the successful candidate will be responsible for performing all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology. Job Responsibilities: * Perform all other duties assigned * Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport * Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care * Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement * Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations * Prepare patients for imaging exams following departmental protocols. * Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients * Resolves patient related grievances by working with patient relations representatives * Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records * Participate in performance improvement and continuous quality improvement activities * Attend nursing shift huddles, regular staff meetings, and in-services Minimum Qualifications: To qualify you must have an Associates degree with a minimum of two years of experience or a Bachelor's Degree, equivalent combination of education and experience is accepted as well. Proficient in the use of a personal computer including Microsoft Office. Effective oral, written, communication and interpersonal skills. Qualified candidates must be able to effectively communicate with all levels of the organization. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal [https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $47,694.47 - $52,494.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here [https://cdn-static.findly.com/wp-content/uploads/sites/290/2017/04/pay-transp_formattedESQA508c.pdf]

Responsibilities

The Radiology Patient Flow Associate coordinates and expedites patient movement within the Radiology department to ensure efficient care delivery. They serve as a liaison between patients, clinical staff, and technologists to prioritize exams and resolve any patient-related grievances.