Rail Logistics Coord at Hampton Lumber

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistical Coordination, Rail Transportation, Waybill Processing, Freight Payables Accrual, Shipment Tracing, Customer Service, Problem Solving, Reconsignment Requests, Diversion Requests, Private Car Fleet Management, Freight Claims Handling, Record Retention, Attention To Detail, Analytical Thinking, Multitasking, Outlook

Industry

Paper & Forest Products

Description

Company Summary Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division. Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations. We are guided by our core values: Safety – Prioritize safety across all operations. Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand. Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do. Tenacity – Embrace challenges with grit, determination, and a can-do spirit. Continuous Improvement – Strive to enhance our processes, products, and people. Customer Satisfaction – Be nimble, responsive, and solutions-oriented. Community Engagement – Be a responsive, supportive, and respected member of the community. With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. Overview Hampton Lumber is seeking a Rail Logistics Coordinator to join our fast-paced transportation team. This is an incredible opportunity for someone to be trained to make a difference and be part of an important part of Hampton Lumber. This role will provide logistical coordination of transporting our lumber by rail to our customers’ national destinations. This position has the opportunity to interact not only with a broad base of the company’s employees but also with its external vendors and customers, proactively providing excellent problem-solving expertise. This position will report directly to the Rail Traffic Manager. Benefits Highlights Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles 401(k) with 5% annual company contribution and generous company matching contributions vested over three years Paid time off, including eight paid holidays Opportunity to earn bonuses Employee wellness program that includes free counseling sessions, financial and legal guidance, and more Opportunities for paid training to support career advancement and personal development Responsibilities Review, prepare, and process waybills from Hampton Mills and Reloads Accrue freight payables on rail transactions for appropriate rail carriers Oversee and address all delayed and late rail shipments Primary lead for internal and external trace requests and general customer service inquiries Process reconsignment and diversion requests Providea weekly summary of pending sales orders Trace the private car fleet weekly and escalate concerns of damaged or delayed equipment Handle freight claims and the investigation of damaged or vandalized shipments Utilize Docuware for accurate record retention Become cross-trained on other duties within the department to help as needed Qualifications Strong attention to detail with strong problem-solving skills, a high degree of accuracy, and efficiency Ability to think logically and analytically, under quick timelines, to meet the needs of the organization Dedication to internal & external customer service, with excellent communication skills Capacity to work independently, amid a fast-paced team environment with a high level of multitasking Be self-motivated with a genuine interest in continuing to learn the business and Hampton culture Maintain high personal and professional standards of focus, attention, and dedication to work Team player willing to take on growth opportunities and provide departmental back-up as necessary Education & Training: College Degree required Background in lumber products preferred Transportation knowledge with some rail experience preferred Strong working knowledge of the Windows Suite, particularly Outlook and Excel required Knowledge of rail carrier systems or LumberTrack preferred Shift/Hours: Full-time position, Monday-Friday, 7:30 am – 4:30 pm Salary: Dependent on experience More About Us Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns! Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber. You can also learn about our company and our priorities by visiting our blog. EEO Statement Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying. Women and minorities are encouraged to apply. For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.

Responsibilities

This role is responsible for the logistical coordination of transporting lumber products by rail to national customer destinations, which includes processing waybills, managing freight payables, and addressing delayed shipments. The coordinator will also serve as the primary lead for internal and external trace requests and general customer service inquiries related to rail transport.