THE EXPERIENCE YOU’LL NEED

You don’t need railway experience to do this role. We’re looking for people from all backgrounds to join our team.
All you need is:
-
- Good decision-making and calmness under pressure
- The skills to evaluate and interpret information and make appropriate decisions
- Previous experience within a Team Leader of Supervisor role.
- The ability to actively monitor direct reports in the working environment and conduct regular 1:1 reviews on a periodic basis to ensure continuous improvement and achievement
- The ability to ensure staff performance is compliant to required standards of the Railway Safety Accreditation Scheme, legislation, and any other company and role specific standards
- Experience of developing and implementing coaching plans to improve individuals output to ensure achievements of desired objectives
- Experience of conducting interviews and investigations in line with HR procedure

However, we can only consider you for the role if you:

• live within a 45-minute travel time to the location you’re applying for
• have been a UK resident for three years or more
• complete an NPPV Level 2 Vetting undertaken by the British Transport Police.

To help with this, you’ll need declare any criminal history on your application form. This includes all adult or juvenile arrests, summons, charges, cautions or convicted offences such as traffic-related offences or financial sanctions like bankruptcy or CCJs.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.

OTHER THINGS TO KNOW

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
• If you applied but weren’t successful in getting the same or similar role at Southeastern, please wait six months before applying again.
  Find out more about our recruitment process and get tips to help you apply

WHAT YOU’LL DO

As one of our Enforcement Team Leaders, you will lead and direct a highly effective and motivated team of Railway Enforcement Officers who are dedicated to the reduction of crime, anti-social behaviour and fare evasion. To work in close partnership with other departments and outside agencies, delivering the key objectives of combating ticketless travel, low level crime, disorder, anti-social behaviour and related problems on Southeastern. As well as this you will also have a number of other tasks and duties such as supervising operations and taskings as directed by your Railway Enforcement Management Team, ensuring all REO depots comply with all relevant legislation and competencies and carrying out other work as directed by your Railway Enforcement Management Team.
Travelling on our trains and patrolling our stations, you’ll help to deal with anti-social behaviour, crime and fare evasion. Sometimes it means physically stepping in to deescalate a situation. Other times it means seizing evidence and taking reports for minor crimes.
You’ll work with your partners, station teams, train staff, the British Transport Police and other services to resolve incidents and make sure vulnerable passengers get the support they need.
Your home base will be our Margate Station.

However, we can only consider you for the role if you:

• live within a 45-minute travel time to the location you’re applying for
• have been a UK resident for three years or more
• complete an NPPV Level 2 Vetting undertaken by the British Transport Police