Ramp Agent at AirAsia

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Manual Handling, Lifting, Ground Service Equipment Operation, Adherence to SOPs, Safety Procedures, Teamwork, Communication Skills, Google Workspace, Confidentiality, Tact, Discretion, Driving

Industry

Airlines and Aviation

Description

Job Description Job Description OVERVIEW: Location: Manila Department: Ground Operations Entity: Philippines AirAsia Inc. Status: Full-time YOUR ROLE AS A: GROUND HANDLING STAFF As a Ground Handling Staff, you play a vital role in ensuring safe, efficient, and on-time aircraft turnaround operations. You are responsible for performing ground handling activities for all arrivals, transit movements, and departures within the specified turnaround time during your assigned tour of duty. As an Allstar, you will uphold the highest safety standards, operational excellence, and teamwork to support seamless airport operations. What You’ll Champion Perform loading and unloading of baggage and cargo at sorting areas, aircraft compartments, and arrival halls in accordance with company requirements. Support aircraft arrival, transit, and departure activities within the prescribed turnaround time. Operate Ground Service Equipment (GSE), both non-motorized and motorized (if qualified), in accordance with Standard Operating Procedures (SOP). Ensure all operational equipment used is serviceable and safe prior to operations. Strictly adhere to SOPs and safety operational procedures at all times. Maintain a safe working environment and immediately report hazards or irregularities. Work collaboratively with team members and other departments to ensure smooth ground operations. Uphold the Allstar values by demonstrating professionalism, accountability, and operational discipline. WHO YOU ARE Physically fit and capable of performing manual handling tasks. Able to lift up to 70 lbs. safely and repetitively. Able to bend, kneel, crawl, stoop, climb, and work in confined spaces. Comfortable working outdoors in all weather conditions. Able to work shifting schedules, including early mornings, evenings, weekends, statutory holidays, and overtime when required. Able to perform effectively under pressure in a fast-paced environment. A strong team player with good communication skills. Knowledgeable in Google Workspace (Google Suites). Able to maintain high confidentiality, tact, and discretion when dealing with people. Minimum of one (1) year of experience in a related industry/function is an advantage. Professional Driver’s License with Restrictions 2 and 3 is required. WHERE YOU’LL GO In this role, you’ll build a strong operational foundation within Ground Operations and the broader aviation ecosystem. You will gain hands-on exposure to aircraft turnaround coordination, safety compliance, and ramp operations — critical components of airline performance and reliability. You will develop valuable expertise in: Aircraft ground handling procedures and safety standards Turnaround time management and on-time performance coordination Ground Service Equipment (GSE) operations and compliance Cross-functional collaboration with flight crew, engineering, dispatch, and airport authorities These experiences will position you for advancement into senior ramp roles, lead or supervisory positions, load control, dispatch coordination, or other operational pathways within AirAsia’s growing aviation network. WHAT YOU’LL ENJOY: Physical Wellbeing: Medical and insurance benefits, maternity support, health and fitness facilities, and flexible work arrangements. Emotional Wellbeing: Paid time off, mental wellness programmes, and childcare amenities. Financial Wellbeing: Career development and personal growth programmes. Allstars Specials: Free flights, unlimited discounted flights, and exclusive partner discounts. A unique Allstar culture that’s bold, fast, and fun! OUR HIRING PROCESS: Application received Candidate screening Interview(s) and assessment(s) Background check and/or other assessments Offer and onboarding AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

Responsibilities

The Ground Handling Staff member is responsible for ensuring safe, efficient, and on-time aircraft turnaround operations by performing ground handling activities for all arrivals, transit movements, and departures. This includes loading/unloading baggage and cargo, operating Ground Service Equipment (GSE), and strictly adhering to all safety and operational procedures.