RAMP SERVICES AGENT - FBO

Location:Cairns, QLD, AU, 4820
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Technicians / Crew
Requisition Id: 4601

JET AVIATION CAIRNS FBO - CASUAL RAMP SERVICES AGENT

Are you passionate about aviation and delivering world-class service? We are looking for a motivated, hands-on individual to join our dynamic team at our Fixed Base Operations (FBO) facility in Cairns as a Ramp Services Agent on a casual basis. If you thrive in a fast-paced environment, enjoy working airside, and have a strong safety mindset, this could be your perfect next step.

PRE-EMPLOYMENT REQUIREMENTS

Selected applicants may be expected to successfully complete:

• Pre-employment medical and drug/alcohol testing
• National police and criminal history checks
• Right to work in Australia verification
• Functional/practical assessment
• Computer, literacy, and numeracy assessments
• Qualification/license checks (if applicable)
• Working with Children (Blue Card) verification
• COVID-19 vaccination status check (as per government mandates)

OPERATIONAL DUTIES

• Marshal, chock, and tow aircraft using approved equipment.
• Assist with refuelling and aircraft toilet servicing.
• Maintain ramp and hangar cleanliness, including removal of FOD.
• Support hangar management and record aircraft movements.
• Conduct adverse weather mitigation procedures.
• Monitor lounge and FBO area cleanliness, ensuring a premium standard.
• Provide outstanding service to VIP passengers and flight crews.
• Answer telephones promptly and professionally.
• Identify opportunities to upsell additional FBO and Jet Aviation services.