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RAN Engineer- L1FM at Ericsson

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

RAN, Ericsson, 2G, 3G, 4G, 5G, Telecommunications, GSM, WCDMA, LTE, Linux, Unix, Network Management, Incident Management, Vendor Management, Problem Management

Industry

Telecommunications

Description

Join our Team About The Opportunity We are looking for a RAN Engineer having Ericsson Experience on 2G/3G/4G/5G technology, with end-to end understanding of the latest Mobile Networks architecture to drive and support various Technologies related tasks & deliveries in Managed Services Operations. What you will do Monitor and resolve Jeopardy Alerts in a timely manner within defined SLA; assist engineers with any requirements to execute work. Carry Out initial ticket triage regarding fault requests and provide analysis to ensure onward L2 escalation is accurate. Append all Tickets with concise, appropriate notes on activities taken to make work executable - Access Requests, Confirmation and Approval dates and times and references etc. Lead the team & able to handle the customer calls & emergency bridges & ensure prompt escalation to the Management whenever deemed applicable. Handle governance calls & prepare all type of network reports & PPTs to present to the customer. To work in a culture and way of working characterized by proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy. Provide Level w support for customer complaints and carry out incident/problem management activities, vendor management, support contracts, SLAs evaluation. You will bring Should possess knowledge of RAN 2G/3G/4G/5G Network KPI's and able to promptly analyze, report and resolve issues. Telecommunications knowledge e.g. GSM, WCDMA, LTE technologies, traffic concepts, handover concepts, signaling and product functional demands. General understanding call flows, channel concepts, Cell site related issues, broad knowledge of Linux/Unix operating system is essential. Ericsson/Huawei Configuration experience Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/or equivalent. Years of experience: 5-10 years

Responsibilities

Monitor and resolve Jeopardy Alerts within defined SLA and assist engineers with requirements to execute work. Lead the team, handle customer calls, and prepare network reports and presentations for the customer.