Ranger at Island Hospitality Management

Santa Claus, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Site Set-up Assistance, Escorting Guests, Issue Communication, Pool Monitoring, Site Leading, Maintenance Reporting, Complaint Handling, Resort Patrolling, Fire Ant Treatment, Tie-down Inspection, Package Delivery, Gate Coverage, Computer Proficiency, Communication Skills, Organizational Skills

Industry

Hospitality

Description

Description As a Ranger, you will assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests in the resort at all times. This is a seasonal position that may require flexible scheduling availability. Requirements Job Requirements: Lead RVs to sites, ensuring to locate them properly within the individual site areas Assist guests with site set-up as needed Check transient sites daily for departures Remove trash from recently vacated transient sites Check all sites for issues or problems (i.e. water, sewer, hornets, etc.) and report all maintenance issues and concerns to Resort Manager Handle guest questions and complaints directly or refer them to the appropriate department Provide guests with accessibility by patrolling the resort frequently and assisting them when needed Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site Inspect tie-downs for cleanliness, rust, damage, and other problems prior to permitting their sale Oversee the sales of sewer donuts and electrical adapters, if applicable Complete site measurements as requested Deliver special packages and/or one-day mail to appropriate sites Assist with coverage of the main gate when needed Routinely check swimming pool(s) for unregistered guests, if applicable Tag vehicles for removal by owner at unrented transient sites Follow safety procedures while performing duties Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Flexibility to work events during non-business hours Must have a valid driver's license Strong communication and organizational skills General knowledge of janitorial work, plumbing, electrical, and grounds maintenance Ability to provide legible written reports The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Referral bonus program to ANY of our locations Seasonal now and later bonus Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Responsibilities

The Ranger assists with all site set-ups for arriving and departing guests, including escorting arrivals after hours and monitoring pools for unregistered guests. They are responsible for communicating all issues and concerns to the RV Resort Manager while providing excellent customer service to all guests.