Ranger Supervisor at Island Hospitality Management

Town of Henderson, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Experience, Communication Skills, Organizational Skills, Basic Computer Proficiency, Guest Complaint Resolution, Team Coordination, Janitorial Knowledge, Plumbing Knowledge, Electrical Knowledge, Grounds Maintenance Knowledge, Report Writing, Physical Stamina, Flexibility, Customer Service, Problem Solving, Patrolling

Industry

Hospitality

Description

Description As a Ranger Supervisor, you will assist and oversee the Rangers to ensure a smooth operation of the site set-up process for arriving and departing guests. This is a seasonal position from May - October. Requirements Job Requirements: Coordinate team selection and development and ensure team members comply with appropriate policies and procedures Check transient sites for daily departures Handle and resolve guest complaints and concerns, or refers them to the appropriate department Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site Ensure trash is removed from recently vacated transient sites Inspect tied-down RVs and manufactures homes for cleanliness, rust, damage, and other problems prior to permitting their sale Answer questions concerning resort amenities, nearby attractions, stores, etc. Assist with leading guests' RVs to sites and site set-up as needed Record all calls for service on daily log sheets Provide guests with accessibility by patrolling the resort frequently and assisting them when needed Tag vehicles for removal by owner at unrented transient sites Coordinate repairs and maintenance of golf carts or other resort equipment with the Maintenance department Job Qualifications: 6 months previous supervisory experience is preferred Basic computer proficiency, including the ability to use email and the internet Flexibility to respond to resort needs during non-business hours Must have a valid driver's license Strong communication and organizational skills General knowledge of janitorial work, plumbing, electrical, and grounds maintenance Ability to provide legible written reports The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Responsibilities

As a Ranger Supervisor, you will oversee the Rangers to ensure smooth operations for guest arrivals and departures. You will handle guest complaints, coordinate team activities, and ensure site cleanliness and safety.