ABOUT US

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

As a Ranking Product Specialist, you will play a critical and dynamic role in client-facing interactions and providing crucial support to Account Managers. Your responsibilities extend beyond direct communication with clients to encompass strategic oversight of the implementation plans aimed at achieving organic ranking goals. Additionally, you will actively contribute to product revenue growth through the identification and execution of upsell opportunities, ensuring not only the achievement of client goals but also the enhancement of overall product offerings. Your role includes proactive assessments of overall Ranking performance for individual clients, addressing client concerns through reactive SEO work as needed, and ensuring a seamless onboarding experience. Reporting directly to the Director of Ranking Product Specialist, your position stands as an anchor in fostering success, both for Scorpion and our valued clients, emphasizing the integral nature of your contributions to broader organizational goals.