Rapid Response Driver at Healing Transitions

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Overdose prevention, Substance use disorder support, Transportation, Customer service, Time management, Documentation, Communication, Data management software, Word processing, Spreadsheets, Team collaboration, Trauma-informed care, Driving, Safety compliance

Industry

Non-profit Organizations

Description

Role Summary: The Rapid Responder Driver is a vital part of Healing Transitions' Post Overdose Response Team. This role focuses on implementing overdose prevention strategies by ensuring clients have consistent access to medication at Morse Clinic of North Raleigh. Role Requirements and Preferences: Required: * Active in Recovery. * Valid Driver’s License. * Knowledge of Wake County’s System of Care: * Understanding of the community resources and treatment options available for individuals with substance use disorders. * Team-Oriented: * Ability to work collaboratively and participate in weekly supervision sessions. * Strong Skills: * Engagement and communication * Documentation and organizational skills * Customer service and time management * Tech Proficiency: * Familiarity with word processing, spreadsheets, and data management software. * Negative pre-employment drug test. Our company is a proud drug-free workplace. As a condition or employment, all employees are expected to adhere by our policy which prohibits the misuse of drugs and alcohol in the workplace. KEY COMPETENCIES: 1. Respect: "Respect" as a core value refers to valuing each individual, fostering inclusivity, and ensuring all interactions are grounded in dignity, care, empathy, and fairness. It involves recognizing the worth and contributions of every team member, creating an environment where people feel valued, heard, and supported. We actively listen. We acknowledge and value others contributions. We treat others with courtesy, compassion, and kindness. 2. Integrity: "Integrity" as a core value refers to consistently acting with authenticity, truth, transparency, and accountability, even when it is difficult or inconvenient. It emphasizes ethical decision-making, fairness, and a commitment to doing what is best and honorable in the face of complex and difficult circumstances. We act with integrity and fairness. We are accountable. We prioritize fairness and dignity. 3. Dedicated: "Dedicated" as a core value refers to a strong commitment to the organization’s mission, goals, and values. It reflects perseverance, responsibility, loyalty, and an unwavering focus on delivering results and contributing meaningfully to the success of the team and organization. Dedication is about going the extra mile, staying motivated, and consistently demonstrating a sense of ownership. We are consistent and reliable. We go above and beyond. We persevere in the face of challenges. 4. Growth Minded: "Growth Minded" as a core value refers to a commitment to continuous improvement, learning, humility, and adapting to challenges with resilience and curiosity. It embodies a belief in the potential for development and sustainable change - both personally and professionally - and an openness to feedback and change. We seek and act on feedback. We embrace challenges as opportunities. We recognize that secondary trauma and compassion fatigue can impact us and seek the appropriate support and resources to care for ourselves. We pursue continuous learning. 5. Teamwork: "Teamwork" as a core value refers to fostering a collaborative environment where individuals work together toward shared goals and our mission, leveraging each other's strengths and supporting one another to achieve success. It emphasizes mutual respect, open communication, and a unified commitment to the team's success. We collaborate openly and effectively. We support and encourage other team members. We resolve conflicts constructively. ADDITIONAL COMPETENCIES: COMMUNICATION SKILLS * EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS. * STRONG VERBAL AND WRITTEN COMMUNICATION SKILLS. * ABILITY TO BUILD RAPPORT AND TRUST WITH PARTICIPANTS AND COMMUNITY PARTNERS. ORGANIZATIONAL SKILLS * ABILITY TO MANAGE TIME EFFECTIVELY AND PRIORITIZE COMPETING RESPONSIBILITIES. * MAINTAIN ACCURATE AND TIMELY DOCUMENTATION. EMPATHY AND COMPASSION * NON-JUDGMENTAL, TRAUMA-INFORMED APPROACH TO PARTICIPANT CARE. FLEXIBILITY * ADAPTABILITY TO CHANGING ENVIRONMENTS, SCHEDULES, AND PARTICIPANT NEEDS. PROFESSIONALISM * ADHERENCE TO ORGANIZATIONAL POLICIES, PROCEDURES, AND ETHICAL STANDARDS. CORE RESPONSIBILITIES: TRANSPORTATION SERVICES: * Drive clients from various locations in Raleigh and surrounding areas to the Morse Clinic for their daily medication-assisted treatment appointments and return them to their residences on Saturday and Sunday mornings. CLIENT ENGAGEMENT: * CREATE A SAFE, SUPPORTIVE, AND NON-JUDGMENTAL ENVIRONMENT WHILE TRANSPORTING CLIENTS. DOCUMENTATION: * ACCURATELY DOCUMENT EACH TRANSPORT. SAFETY AND CAUTION: * ENSURE THE SAFETY OF CLIENTS DURING TRANSPORTATION, EXERCISING CAUTION WHILE DRIVING. WORK ENVIRONMENT: THIS ROLE INVOLVES THE USE OF STANDARD OFFICE EQUIPMENT, INCLUDING COMPUTERS, PHONES, COPIERS, FILING CABINETS. EMPLOYEES MAY OCCASIONALLY BE EXPOSED TO WET OR HUMID OUTDOOR CONDITIONS. THE TYPICAL NOISE LEVEL IS MODERATE. REASONABLE ACCOMMODATIONS ARE AVAILABLE TO SUPPORT INDIVIDUALS LIVING WITH DISABILITIES IN PERFORMING JOB DUTIES. PHYSICAL DEMANDS: WHILE PERFORMING THE DUTIES OF THIS JOB, THE EMPLOYEE IS REGULARLY REQUIRED TO TALK OR HEAR. THE EMPLOYEE FREQUENTLY NEEDS TO SIT, USE HANDS TO HANDLE OR FEEL, AND REACH WITH ARMS. OCCASIONALLY, THE EMPLOYEE MUST STAND, WALK, STOOP, KNEEL, CROUCH, CRAWL, AND TASTE OR SMELL. THE EMPLOYEE MUST OCCASIONALLY LIFT AND/OR MOVE MORE THAN 40 POUNDS. SPECIFIC VISION ABILITIES REQUIRED INCLUDE CLOSE VISION, DISTANCE VISION, COLOR VISION, PERIPHERAL VISION, DEPTH PERCEPTION, AND THE ABILITY TO ADJUST FOCUS. REASONABLE ACCOMMODATIONS ARE AVAILABLE TO SUPPORT INDIVIDUALS LIVING WITH DISABILITIES IN FULFILLING THESE RESPONSIBILITIES. LANGUAGE REQUIREMENTS: ENGLISH IS THE PRIMARY LANGUAGE OF SOFTWARE, DOCUMENTS, PARTICIPANTS, AND STAFF OF HT, THOUGH SPEAKING ADDITIONAL LANGUAGES IS A VALUABLE ASSET. MUST HAVE THE ABILITY TO READ, ANALYZE, AND INTERPRET COMMON DOCUMENTS; THE ABILITY TO RESPOND TO COMMON INQUIRIES OR COMPLAINTS FROM PARTICIPANTS, OR MEMBERS OF THE COMMUNITY; AND THE ABILITY TO EFFECTIVELY PRESENT INFORMATION TO TOP MANAGEMENT AND PUBLIC GROUPS. TRAVEL REQUIREMENTS: THERE MAY BE MANDATORY MEETINGS AND/OR TRAININGS THAT TAKE PLACE ON ANOTHER CAMPUS OR LOCATION. YOU ARE REQUIRED TO TRAVEL TO THE APPROPRIATE LOCATION AT THESE TIMES.

Responsibilities

The Rapid Response Driver is responsible for transporting clients to and from medication-assisted treatment appointments on weekends. They must ensure client safety during transit while maintaining accurate documentation of all trips.