RCCYC Parent and Volunteer Engagement Coordinator at ROCK Community Center for Youth and Children

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Organizational Skills, Communication Skills, Volunteer Coordination, Family Engagement, Community Outreach, Relationship Building, Event Planning, Training, Budget Management, Feedback Collection, Record Keeping, Safety Compliance, Cultural Competence, Flexibility, Problem Solving

Industry

Description

Description RCCYC Parent & Volunteer Engagement Coordinator — Job Description Title: Parent & Volunteer Engagement Coordinator Department: RCCYC (ROCK Community Center for Youth & Children) Location: 5817 E. 32nd St., Indianapolis, IN 46218 Reports To: RCCYC Center Director FLSA: Exempt | Full-time Hours: 9-hour workday (8 hours onsite + 1-hour lunch), Monday–Friday; evenings/weekends required for family events and volunteer activities Role Summary The Parent & Volunteer Engagement Coordinator is responsible for building and sustaining strong relationships with RCCYC’s two most important partners: parents/guardians and volunteers. This role leads RCCYC’s parent/guardian engagement efforts, ensuring families are welcomed, informed, and supported as active participants in their children’s growth. At the same time, the Coordinator recruits, trains, and coordinates volunteers from Eastern Star Church ministries, corporate partners, schools, and community organizations. By combining parent engagement and volunteer coordination, this role strengthens RCCYC’s culture of partnership and service, ensuring children and youth experience consistent, holistic support. Key Responsibilities Parent/Guardian Engagement Serve as the primary liaison to families, ensuring clear and consistent communication. Develop and lead parent orientation sessions and ongoing workshops. Create opportunities for parents/guardians to engage in volunteer service and family-focused events. Provide resources and referrals that support family needs, in alignment with RCCYC’s mission. Collect feedback from parents/guardians to inform program improvement. Volunteer Recruitment & Management Recruit volunteers from church ministries, community partners, businesses, and schools. Conduct orientations and trainings, ensuring volunteers understand RCCYC’s mission, policies, and youth protection standards. Manage volunteer schedules, placements, and coverage needs in coordination with RCCYC staff. Maintain accurate records of background checks, service hours, and training completions. Recognize and celebrate volunteers through appreciation events and initiatives. Partnerships & Community Engagement Build strong connections with ESC ministries to encourage member involvement. Partner with schools, businesses, and organizations for group volunteer service. Support the Center Director and leadership team in planning and hosting family and community events. Administration & Reporting Manage budget lines related to parent engagement and volunteer programming. Track and report parent participation and volunteer service hours to the Center Director. Prepare monthly updates on parent and volunteer engagement activities. Qualifications Required Associate’s degree in nonprofit management, social work, human resources, education, or related field; or equivalent experience. 2+ years of experience in volunteer coordination, family engagement, or community outreach. Strong interpersonal, organizational, and communication skills. Ability to build relationships with diverse families, church ministries, and community partners. Ability to work 100% onsite, 9 hours daily (8 hrs onsite + 1 hr lunch) with flexibility for evenings/weekends. Preferred Experience in youth-serving organizations. Familiarity with volunteer management or CRM systems. Bilingual skills a plus. Certifications/Requirements Background check clearance. CPR/First Aid (attainable within 60 days). Mandated Reporter training. Competencies Family-Centered – Builds strong relationships and empowers parents/guardians as partners. Recruitment & Engagement – Attracts, trains, and mobilizes volunteers effectively. Collaboration – Works well with RCCYC staff, church ministries, and community partners. Communication – Clear, empathetic, and proactive with families and volunteers. Organization & Planning – Coordinates multiple schedules, trainings, and events. Youth Protection – Ensures all volunteers meet RCCYC safety and compliance standards. Physical/Work Conditions Active, youth-centered environment requiring mobility across program areas. Ability to set up volunteer/family events and occasionally lift up to 25 lbs. Onsite role with evening/weekend flexibility for events and volunteer service. Success Metrics Strong parent/guardian participation in orientation, workshops, and events. Growth in the number and diversity of volunteers engaged annually. High volunteer and parent satisfaction/retention rates. Accurate and timely tracking of parent engagement and volunteer hours. Positive feedback from staff, families, and community partners.

Responsibilities

The Parent & Volunteer Engagement Coordinator is responsible for building relationships with parents and volunteers, leading engagement efforts, and ensuring families are supported. This role also involves recruiting and managing volunteers to enhance the support provided to children and youth.