Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.
Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.
As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.
Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.

THE OPPORTUNITY

We’re seeking a high-performing and innovative RCM operations leader to support the design, implementation, and ongoing management of a new RCM (Revenue Cycle Management) solution designed specifically for rural hospitals and health systems. This person will bring subject matter expertise in clinical documentation, coding, billing, and denials, and will work closely with our product, engineering, and implementation teams to ensure our solution is built to succeed.
This is a unique opportunity to be part of a zero-to-one build, shaping how modern, AI-enabled RCM services are delivered to rural hospitals and health systems. You’ll get to help define and operate a product from the ground up—and play a critical role in making it successful.
This is a hybrid strategic and hands-on role: you’ll advise on product and vendor decisions, and then help operationalize the day-to-day service model. Over time, we aim to grow this into a leadership position as we continue to scale.

• Serve as the internal subject matter expert on inpatient and outpatient coding, billing, and denial management
• Collaborate with Homeward product and implementation teams to create scalable, tech-enabled processes that reflect real-world RCM operations
• Participate in vendor evaluation and selection, providing a practical lens on features, workflows, and feasibility
• Participate in early provider implementations and, if needed, support client-facing interactions
• Directly operate the RCM platform during early pilots to ensure optimal functionality, identify improvements, and establish scalable workflows
• Act as an end-user of the tech-enabled product and processes to ensure customer delight and strong performance
• Help define quality standards, coding accuracy benchmarks, and service SLAs
• Maintain a continuous improvement mindset—surfacing insights that help evolve the product and service model