RCM Solutions Lead at SuperDial

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

175000.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Cycle Management, Healthcare Operations, Sales Enablement, Product Insights, Workflow Design, Process Improvement, Collaboration, Customer Conversations, Messaging Development, Objection Handling, Technical Communication, SaaS, Automation, Healthcare Technology, Buyer Education, Operational Concepts

Industry

technology;Information and Internet

Description

SuperDial is building AI-powered automation for healthcare revenue cycle teams. We’re looking for an RCM Solutions Lead to serve as our in-house revenue cycle expert, partnering closely with Product, Sales, and GTM to ensure our messaging, workflows, and customer conversations accurately reflect real-world RCM operations. This role translates revenue cycle expertise into product insights, sales enablement, and customer-facing solutions. About the Role Revenue Cycle Expertise & Solutions Design Act as SuperDial’s internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions Translate complex RCM processes into clear product positioning and solution narratives Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs Sales & GTM Support Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education Help prospects understand how SuperDial fits into their existing revenue cycle operations Support objection handling by grounding conversations in real-world RCM experience Messaging & Script Development Refine call scripts, talk tracks, and demo narratives to ensure accuracy and relevance for RCM buyers Pressure-test sales messaging against operational realities Contribute to enablement materials for Sales, CS, and Implementation teams Cross-functional Collaboration Partner closely with Product Operations to align customer needs, product capabilities, and GTM execution Share structured insights from sales conversations to inform product and go-to-market decisions Support internal teams with revenue cycle context as needed About You: Experience working in healthcare revenue cycle management or related healthcare operations Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections Ability to explain operational concepts clearly to both technical and non-technical audiences Comfort participating in customer and prospect conversations Collaborative, low-ego working style Nice to have Experience in healthcare SaaS, automation, or technology-enabled services Experience supporting sales, product, or customer-facing teams Exposure to workflow design, process improvement, or transformation initiatives Compensation For candidates based in New York City, the base salary range is $140,000 to $175,000, depending on experience and scope. This role is also eligible for equity and benefits as part of SuperDial’s overall compensation package. What success looks like Sales conversations are clearer and more grounded in real RCM workflows Messaging and scripts accurately reflect buyer pain points and operational realities Product and GTM teams benefit from consistent, practical revenue cycle insight Prospects view SuperDial as credible and thoughtful in revenue cycle discussions

Responsibilities

The RCM Solutions Lead will act as the internal point of contact for revenue cycle workflows and translate complex RCM processes into product insights and customer-facing solutions. This role also involves supporting sales calls and refining messaging to ensure alignment with real-world RCM operations.