Reactive Maintenance Administrator at MP Group UK Ltd
Glasgow G51 4DX, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

26000.0

Posted On

27 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

WE’RE HIRING: REACTIVE MAINTENANCE ADMINISTRATOR – GLASGOW OFFICE

MP Group UK is actively seeking a Reactive Maintenance Administrators to join our dynamic Reactive Maintenance Delivery Team based in Glasgow. This is a fantastic opportunity to become part of a fast-paced, customer-focused environment where your organisational skills and attention to detail will make a real impact.

Responsibilities
  • Engineer Scheduling: Manage appointments using our dedicated software (Construction Manager by Eque2) – full training provided.
  • Customer Liaison: Book appointments with tenants and homeowners.
  • Job Completion Management: Review engineer reports, identify defects, and prepare quotations for required parts and labour.
  • Planning: Maintain databases and proactively schedule upcoming service appointments.
  • Prepare for Costing & Invoicing: Ensure all reactive call-outs have accurate records (Labour and Material) to ensure accuracy for invoicing by our billing team.
  • Subcontractor Coordination: Arrange site visits for specialist repairs (e.g., drainage, roofing, flooring etc).
  • Quotation Follow-Up: Engage with customers regarding follow up quotes..
  • Tool Calibration Tracking: Manage service schedules for Press Tools and Gas Analysers.
  • Merchant Relations: Request part/equipment costs and build strong relationships with local suppliers.
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