WE’RE HIRING: REACTIVE MAINTENANCE ADMINISTRATOR – GLASGOW OFFICE

MP Group UK is actively seeking a Reactive Maintenance Administrators to join our dynamic Reactive Maintenance Delivery Team based in Glasgow. This is a fantastic opportunity to become part of a fast-paced, customer-focused environment where your organisational skills and attention to detail will make a real impact.

• Engineer Scheduling: Manage appointments using our dedicated software (Construction Manager by Eque2) – full training provided.
• Customer Liaison: Book appointments with tenants and homeowners.
• Job Completion Management: Review engineer reports, identify defects, and prepare quotations for required parts and labour.
• Planning: Maintain databases and proactively schedule upcoming service appointments.
• Prepare for Costing & Invoicing: Ensure all reactive call-outs have accurate records (Labour and Material) to ensure accuracy for invoicing by our billing team.
• Subcontractor Coordination: Arrange site visits for specialist repairs (e.g., drainage, roofing, flooring etc).
• Quotation Follow-Up: Engage with customers regarding follow up quotes..
• Tool Calibration Tracking: Manage service schedules for Press Tools and Gas Analysers.
• Merchant Relations: Request part/equipment costs and build strong relationships with local suppliers.