We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.
Job Description
Job Summary
A Quality Assurance Specialist with our Quality Assurance team is responsible for visiting client offices to conduct quality assurance reviews. Perform quality assurance procedures, including developing and conducting interviews, reviewing surveys and other real estate closing documents, documenting processes, and procedures.

Responsibilities:

• Visiting client offices to conduct quality assurance (QA) reviews (may include occasional long-distance travel)
• Meet QA targets as determined by the Supervisor.
• Prepare and discuss findings and reports with the Supervisor and present findings/reports to internal groups as required.
• Communicate with Lawyers and clerks with respect to the results of the review.
• Communicate/assist in communicating the review results to management personnel.
• Coordinate schedule and standard requirements with administrative staff and business development managers
• Prepare draft summary letters and undertakings for review by Supervisor.
• Review law societies/notary societies disciplinary matters and advise Supervisor of any disciplinary matters requiring action and make appropriate recommendations.
• Provide/assist in providing training, coaching and guidance to other QA staff as required
• Undertake special projects as required.
• Provide input into areas of practice that lawyers appear to need more education about.
• Research, if requested, on such areas
• Assistance with developing materials for education programs if required
• If required, provide assistance in training for new and existing clients.
• Other duties as required or assigned.

Qualifications

• Preferred: Minimum 3 years real estate law firm/transaction experience or equivalent
• Ontario law clerk diploma.
• Knowledge of residential real estate transactions.
• Familiarity with Law Society of Ontario’s Rule of Professional Conduct and Residential Real Estate Transactions Practice Guidelines
• Valid and in good standing driver’s license
• Willing to travel for various amounts of time.
• Ability to work from home or in the field.
• Excellent verbal and written communication skills
• Excellent organizational and scheduling skills
• Excellent problem-solving capabilities and the ability to troubleshoot.
• Professional sales approach and the ability to build relationships.
• Have working knowledge of Microsoft Word, Teams, Excel, Outlook, and PowerPoint
• Background knowledge of title insurance is an asset.

Salary Range - $60,000 to $70,000 annually
Please note that salaries are dependent on various matrix including experience, education, skills etc.

Stewart Title is committed to accommodating persons with disabilities. If you require accommodation during any aspect of the application process, please let us know. We can be reached by:

• Email (

INTLresumes@stewart.com

)

• Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)
• Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2
• Fax: 416.981.7214

Privacy
Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department

• Visiting client offices to conduct quality assurance (QA) reviews (may include occasional long-distance travel)
• Meet QA targets as determined by the Supervisor.
• Prepare and discuss findings and reports with the Supervisor and present findings/reports to internal groups as required.
• Communicate with Lawyers and clerks with respect to the results of the review.
• Communicate/assist in communicating the review results to management personnel.
• Coordinate schedule and standard requirements with administrative staff and business development managers
• Prepare draft summary letters and undertakings for review by Supervisor.
• Review law societies/notary societies disciplinary matters and advise Supervisor of any disciplinary matters requiring action and make appropriate recommendations.
• Provide/assist in providing training, coaching and guidance to other QA staff as required
• Undertake special projects as required.
• Provide input into areas of practice that lawyers appear to need more education about.
• Research, if requested, on such areas
• Assistance with developing materials for education programs if required
• If required, provide assistance in training for new and existing clients.
• Other duties as required or assigned