Position: Real Estate Telecaller
Location: Dubai, UAE
Company: Under One Roof Real Estate LLC
About Us
Under One Roof Real Estate is a leading Dubai-based brokerage known for delivering professional, personal, and prompt services to clients across the globe. We specialize in luxury villas, townhouses, and apartments while guiding high-net-worth investors and families to make informed property decisions in Dubai.
We are currently seeking a Female Telecaller to join our growing team. The ideal candidate will bring both international call center experience and local Dubai real estate exposure, making her skilled at building rapport with clients from different cultures and guiding them confidently through their property journey.

Key Responsibilities

• Handle inbound and outbound calls with professionalism, courtesy, and confidence.
• Qualify and screen potential leads generated via marketing campaigns (social media, portals, roadshows, etc.).
• Provide accurate project details, payment plan information, and market updates to clients.
• Schedule meetings, property viewings, or consultations between clients and sales agents.
• Maintain and update CRM records diligently after every client interaction.
• Follow up with prospects on WhatsApp, calls, and emails to ensure maximum conversions.
• Support sales executives and management with daily tele-calling reports.

Requirements

• Female candidate only (preferred for this role).
• Minimum 1 year of Dubai real estate experience as a telecaller / telesales professional.
• Prior experience in an international call center (customer service / telesales) is mandatory.
• Excellent communication skills in English (fluency in Hindi, Punjabi, Urdu, or Russian is an advantage).
• Strong phone presence and ability to handle objections.
• Organized, target-driven, and comfortable working in a fast-paced brokerage environment.
• Proficiency in CRM tools and Microsoft Office.

What We Offer

• Competitive salary + attractive incentives based on performance.
• Opportunity to work with a diverse and dynamic real estate team.
• Regular training and growth opportunities within Dubai’s booming property market.
• A supportive and professional work culture built on trust, learning, and success.

Job Type: Full-tim

• Handle inbound and outbound calls with professionalism, courtesy, and confidence.
• Qualify and screen potential leads generated via marketing campaigns (social media, portals, roadshows, etc.).
• Provide accurate project details, payment plan information, and market updates to clients.
• Schedule meetings, property viewings, or consultations between clients and sales agents.
• Maintain and update CRM records diligently after every client interaction.
• Follow up with prospects on WhatsApp, calls, and emails to ensure maximum conversions.
• Support sales executives and management with daily tele-calling reports