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Real Time Analyst at EXL Talent Acquisition Team

Muntinlupa, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Services, GDS, Sabre, Apollo, US Domestic Travel, Internet Skills, Multitasking, Client Service, Call Center, Consultative Skills, Problem Solving, Communication Skills, Active Listening, Call Control, Travel Booking Process

Industry

Business Consulting and Services

Description

This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic travel knowledge, internet skills, and the ability to multitask under pressure while providing superior client service.

Responsibilities

This role involves supporting travel-related requests via phone, email, and chat, including reservation changes and offering cost-effective travel alternatives. The analyst will utilize GDS systems and make outbound calls to assist clients.