EXPERIENCE, KNOWLEDGE & EXPERTISE – ESSENTIAL

• Experience working in a Real-Time / Resource Planning analyst role.
• Experience in Excel.
• Analytical skills alongside experience of working with raw data sets, identifying trends and issues ahead of impact.
• Self-motivated and results orientated with the ability to work independently with minimal supervision.
• Excellent communication skills, both written and verbal.

EDUCATIONAL QUALIFICATIONS – DESIRABLE:

• Administration experience in a complex and fast-paced environment.
• Excellent IT skills, including MS Office packages
• Experience in producing and presenting structured feedback via formalised MI.
• Ability to learn new database systems quickly and accurately.
• Professional and confident, with excellent communication skills.
• Ability to prioritise and deal with varied workload under the pressure of multiple deadlines.
• Demonstrable call management skills.
• Ability to provide a professional, courteous, sensitive, and empathetic approach

Please refer the Job description for details