Start Date
Immediate
Expiry Date
07 Oct, 25
Salary
30000.0
Posted On
07 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Marketing/Advertising/Sales
Our vision at Sovereign Network Group is to have a positive and lasting impact on our customers lives by offering them safe high-quality homes and connected communities. We do this by shaping our services around our customer, ensuring we deliver right first time.
We have a fantastic opportunity to join our Customer Resource Planning Team as a Real Time Analyst. Based out of our head office in Basingstoke you’ll combine home and office working to ensure a positive work / life balance.
Resource Planning is key to ensure our Customer Operations teams are equipped to deal with day to day Customer demands, as our Real Time Analyst, you’ll be responsible for intraday management of resources, ensuring the correct number of Customer Service Centre advisors are in the right place at the right time to answer forecasted volumes across multiple channels.
WHAT YOU CAN EXPECT FROM US:
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people’s lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
It’s an exciting time to be joining Sovereign Network Group so if you’re looking for a new opportunity then we’d love to hear from you