Real Time Support (Dispatch) at Alta Pest Control

Rexburg, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

16.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Scheduling, Problem-Solving, Communication, Adaptability, Route Rebuilding, Customer Satisfaction, Proactive Planning

Industry

Consumer Services

Description

Description Who We Are Founded in 2013, Alta Pest Control has quickly risen to prominence, earning a spot on the Inc 5000 list and ranking #26 on the PCT Top 100. With 17 locations nationwide we're proud to offer a wide range of services aimed at safeguarding our customers' homes. At Alta Pest Control, we believe in more than just getting rid of pests—we’re about creating peace of mind. Our team is driven, innovative, and committed to delivering outstanding service. If you’re looking for a company that values your growth, supports your goals, and keeps things moving forward, you’ve found it. What You’ll Do We’re looking for a proactive and adaptable Dispatcher to support our daily operations and ensure timely and accurate scheduling of services. This role requires strong problem-solving skills and the ability to respond quickly to changing circumstances while maintaining service standards and customer satisfaction. In this role every day is a little different, but your mission stays the same: deliver quality, exceed expectations, and represent Alta with pride. What Your Day Might Look Like Respond to same-day service needs, including handling call-outs, rebuilding routes, and adding stops as required. Schedule past-due service stops to ensure timely completion and customer satisfaction. Manage scheduling for all customers with special or non-standard service requirements. Provide scheduling support to Inside Sales Representatives (ISRs) as needed. Perform 5-day look-ahead reviews to proactively identify and address upcoming scheduling needs or conflicts. Requirements What You Bring to the Table No prior pest control scheduling experience required - paid training provided Great communication and problem-solving skills A strong work ethic and a team-first attitude Sound Like a Fit? We’d love to hear from you! Apply today and let’s start building something great - together. Salary Description $16.00 per hour + performance-based bonuses

Responsibilities

The Dispatcher will support daily operations by responding to same-day service needs, rebuilding routes, and scheduling past-due or special service stops. This role also involves performing 5-day look-ahead reviews to proactively manage upcoming scheduling requirements and conflicts.