REALTIME CAPTIONER (CONTINUOUS)

California State University (CSU) Northridge
Los Angeles, California 91330 United States
Posted: Aug 26, 2025
Clerical and Administrative Support
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

QUALIFICATIONS

NOTE: The position will be filled at either the Realtime Captioner (RTC) Range 1A or 2B level dependent upon the applicant’s qualifications.

Level 1A:

• Formal training in court reporting and steno methods is required, with graduation from a court reporting school preferred.
• Six (6) to twelve (12) months of experience providing real-time captioning services, preferably in a higher education setting.

Level 2B:
In addition to meeting the requirements outlined above, two (2) or more years of captioning experience and must possess one (1) of the following certifications:
1. State of California Certified Shorthand Reporter certificate; or,
2. Court Reporting Certificate of Completion; or,
3. Certified CART Provider through the National Court Reporters Association (NCRA) (preferred); or,
4. Possess a comparable industry certification.

KNOWLEDGE, SKILLS, & ABILITIES

• Thorough knowledge of court reporting methods and theories, real-time software and technology, real-time captioning computer systems and equipment, and the industry-recognized code of ethics; comprehensive knowledge of the English language, including grammatical structures, syntax, spelling, vocabulary, and punctuation.
• Working knowledge of the language and vocabulary used in the assigned translating situations; and general knowledge of deaf and hard-of-hearing accommodation needs.
• Ability and specialized skills to: caption at a minimum rate of 180 words per minute with a high level of accuracy; proficiently use, maintain, and troubleshoot court reporting steno equipment, real-time software, and computer systems and equipment; develop, maintain, and proficiently use a thorough dictionary that enables accurate and fluid translation;
• Effectively listen for continuity, sense, and detail while translating; proficiently write in real time in a conflict-free manner using punctuation and sustaining accuracy in fast-paced stressful situations; use advanced editing skills; work effectively with consumers; and maintain confidentiality.

Under general supervision, the Realtime Captioner facilitates communications by using court reporting methods, a steno machine, real-time technology software, and a laptop computer to create real-time word-for-word text of spoken English. The incumbent facilitates communication by assisting Deaf or Hard-of-Hearing consumers with concurrent participation in the communication process by voicing questions or comments that the consumer has entered into the system.

• Provides communication access real-time translating services (CART) to consumers such as Deaf or Hard-of-Hearing individuals, and/or other disabled individuals, including students, faculty, staff, and university guests; the consumer(s) reads the text on a laptop computer screen or other display device as it is being created in such settings as the classroom, student-teacher conferences, and/or other academic, instructional or administrative situations.
• Provides a complete transcription of all spoken words and environmental cues; provides consumer(s) with an electronic disk, e-mail, or hard copy version of the transcript.
• Provides their equipment and software, including a real-time-capable steno machine, laptop computer, display monitor for consumers, current software for real-time translation, real-time cables, and other items for set up (e.g., extension cords, extra battery, and power surge protector).
• Researches technical terminology related to assignments and continually develops and modifies custom software dictionaries.
• Performs other duties as assigned.