Rebate Admin Client/Customer Success Partner at Evio

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

160000.0

Posted On

30 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Rebate Administration, Client Success, Contract Management, Financial Reconciliation, Data Analysis, Excel, Healthcare Operations, Pharmacy Benefit Management, Stakeholder Management, Process Improvement, Regulatory Compliance, Medical Claims Analysis, Invoicing, Reporting, Workflow Optimization

Industry

Hospitals and Health Care

Description

Evio Overview Evio is a highly unique pharmacy solutions company that was founded by and works closely with health plans to implement transformative (to cost, quality, access and experience) initiatives primarily focused on specialty and other high-cost medication solutions. In 2020, a group of five amazing Blue Cross Blue Shield health plans that in total serve more than 20 million members recognized that the way medications get to patients needs significant reform—rapidly rising costs and massive system complexities are detrimental to patients and the entire industry. In 2025, Wellmark joined as Evio's first non-founding investor and sixth owner health plan. Each company made, and continues to make, significant investments to establish Evio as an independent entity to lead this transformation. Evio has advanced analytics and contracting capabilities at scale, and a suite of digital tools, to power our high-cost medication solutions. Our solutions act as a self-reinforcing “flywheel” where each element strengthens and feeds into the next, and support an “Only Evio can do that,” mindset and prioritization. Evio is also a company that has invested heavily in and been highly intentional about people, team and culture. We believe we have created a very special place to work and encourage candidates to observe and ask us about our culture and decide for themselves. Evio's Values Empathy – The people our business serves always come first. We care for our teammates and put ourselves in the shoes of our health plan customers and the patients and clinicians our solutions benefit. Diversity – We are committed to fostering a culture where everyone belongs and is valued for their background, experience and insights – one that encourages diversity of ideas, and is a nurturing, trusting, and accepting place for all. Adventure – We are flexible, thrive in ambiguity, fail fast, and pivot quickly to get to a better answer. We celebrate wins and pivots with equal intensity. Relentless – Guided by evidence and data, we are creative, curious, and unwavering in our pursuit of challenging the status quo and each other. Transparency – Just as we seek to bring transparency to the pharmacy supply chain, authenticity and integrity are core to the way we communicate. Excellence – We strive to raise the bar in all we do by hiring and developing exceptional talent and holding ourselves and our thinking to the highest standard. About the role Evio is seeking a Rebate Admin Client Success Partner to manage the day-to-day client facing needs of Evio’s medical rebate administration operations activities. This teammate is responsible for championing client priorities across multiple organizations in support of the administration and execution of Evio’s pharmaceutical manufacturer contracting and administration arrangement. You’ll serve as a primary operational partner, ensuring rebate programs run smoothly from end to end, while keep client needs front and center. This role ensures accurate rebate eligibility, invoicing, reconciliation, and reporting while maintaining compliance with contractual terms and regulatory requirements. This position blends commitment to client success with operational execution of Evio’s rebate administration platform. You’ll resolve issues and improve processes to drive accuracy, transparency, and financial outcomes. Your work directly supports better access, cost management, and overall experience for high-cost medications. This position will report to Evio's Pharmaceutical Contracts Operations Lead. What you’ll do You will be the primary Evio operational point of contact for our client, Synergie Medication Collective, and ensure a consistent, high-quality experience. The day-to-day execution includes: Contract administration and client support: Support contract setup, validation, and ongoing maintenance of rebate terms and parameters Ensure accurate execution aligned with client elections and manufacturer agreements Perform ad hoc analyses to resolve systemic invoicing and reporting discrepancies and respond to inquiries from customers. Identify trends, risks, and opportunities to improve rebate capture and client value Support stakeholder interactions during rebate administration audits (manufacturer, clients, etc.) Process improvement and operational excellence: Enhance scalability, accuracy, and efficiency of rebate operations Establish and maintain standard operating procedures, controls, and documentation Implement tools, automation, and workflows to support medical rebate administration visual controls Cross-functional collaboration: Partner with closely with internal teams (e.g., analytics, finance, client success, product) to ensure seamless operations and timely client issue resolution Support client onboarding and ongoing relationship management related to rebate services Your skills and experience Bachelor’s degree in business, finance, healthcare administration, or related field 5+ years of experience in healthcare operations, with direct experience in: Rebates (medical or pharmacy benefit) Client account management and/or client success support role Strong understanding of rebate processes, contract language, and financial reconciliation Advanced Excel/data analysis skills; experience with large datasets Ability to manage complex workflows, deadlines, and cross-functional stakeholders Preferred experience Experience with medical benefit drug rebates (ex. buy-and-bill, J-code drugs, specialty therapeutics) Experience working at or partnering with a PBM, health plan, or specialty pharmacy Familiarity with value-based or outcomes-based rebate arrangements Experience working with medical claims data and healthcare analytics tools Knowledge of regulatory and compliance requirements (e.g., CMS, Medicaid, commercial contracts) How you work Detail oriented with a strong focus on financial accuracy Analytical and solutions-focused when working through complex issues Process-driven with a continuous improvement mindset Able to translate complex contract terms into clear operational workflows Communicate clearly and build trust with teammates and external partners Resilient, upbeat attitude of embracing continuous improvement Salary Considerations Anticipated annual base pay range $140,000 - $160,000 plus additional variable compensation. At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported. Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. Evio Benefits Great Health Insurance The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents. 401K Match Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. Time Off We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership. Parental Leave Generous paid leave for new parents (includes birth and non-birth parents). Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Fraud Notice We’ve recently learned of fraudulent job postings and individuals falsely claiming to represent Evio. Protecting our candidates is incredibly important to us, and we want to share a few reminders: All official communication will come from an email ending in @evio.com. We will never conduct text-only interviews (SMS, WhatsApp, Telegram, etc.). We will never ask for payment, gift cards, fees, or purchases of any kind. We will never request sensitive financial information during the recruiting process. Our open roles are posted only on our official website, LinkedIn, and Greenhouse job board. If you believe you’ve encountered a scam, you can also report it to the Federal Trade Commission or the Internet Crime Complaint Center. Thank you for your care and vigilance — we’re grateful to everyone who helps keep our community safe. Information Disclosure We value transparency in our hiring process and want applicants to understand how your information is used. We collect and use personal information you provide during the application process such as your resume, employment history, education, interview responses, and other job-related information, to evaluate your qualifications for employment. This may also include limited technical and interaction data, such as IP address and device or browser information. We may use technology systems, including automated or AI-assisted tools, to review applications, identify candidates whose qualifications align with the role, and detect, prevent, and investigate potentially fraudulent or deceptive activity. Human reviewers remain involved, and these tools assist, not replace, human judgment. These measures support a fair and secure hiring process for all candidates. If you require a reasonable accommodation, please inform us upon invitation to interview. California privacy notice Consistent with California law, we use this information for recruiting, hiring, and related business purposes, including evaluating your candidacy and improving our hiring processes.

Responsibilities

The Rebate Admin Client Success Partner manages day-to-day client-facing rebate administration activities, ensuring accurate eligibility, invoicing, and reporting. This role serves as a primary operational partner to resolve issues, improve processes, and support pharmaceutical manufacturer contracting.