At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.
We are seeking a detail-oriented and driven Receivables Collections Specialist to join our finance team on a fixed-term basis for 6 to 9 months. You will be responsible for managing and collecting outstanding accounts receivable. You’ll work cross-functionally to minimize overdue balances while maintaining strong, professional communication with our customers.

EDUCATION & QUALIFICATIONS:

• High school diploma required
• Minimum 2 years of experience in accounts receivable collections
• Bilingual (English/Spanish) is a plus

Knowledge, Skills & Abilities:

• Proven success in collections or similar role
• Familiarity with billing systems and collection strategies
• Proficient in Microsoft Office and database systems
• Goal-oriented with a calm and persistent approach
• Strong communication skills across multiple channels

• Contact customers via phone, email, and written correspondence regarding overdue invoices
• Review and act on accounts receivable aging reports and prioritize collection efforts accordingly
• Maintain accurate records of collection activity and customer communications
• Collaborate with Sales, Customer Service, and internal teams to resolve payment issues
• Process incoming credit card payments
• Support teammates with investigations and resolving billing discrepancies
• Ensure compliance with company policies and applicable legal standards