Job Title: Receptionist / Administrative Assistant
Reports To: Senior Manager, Corporate Services
Department: Human Resources and Corporate Services
Hours: Monday – Friday 9am to 6pm.
Position Summary
The Receptionist / Administrative Assistant is often the first contact that tenants and visitors encounter when calling or visiting the Company. It is important that this first contact be a positive one. In order to ensure that this happens, the Receptionist / Administrative Assistant must be professional and approachable.
Hours for this role are Monday – Friday 9am to 6pm.

ACADEMIC/PROFESSIONAL REQUIREMENTS:

• Post-Secondary diploma in Administration or Business Administration courses.

REQUIRED SKILLS/EXPERIENCE:

• Minimum of 3 years’ work experience as a Receptionist or Office Administrator in a fast-paced corporate environment;
• Able to work under pressure and remain calm in stressful situations;
• Excellent use of MS Office Suite (Word, Excel),
• Knowledge of accounting systems,
• Must have a professional telephone manner and the ability to handle a busy reception area;
• Knowledge of Telus Ring Central system;
• Excellent written and oral communication skills.
  Values
  The Receptionist / Administrative Assistant must be client focused, advocate and communicate a positive image of the company, both internally and externally. The Receptionist / Administrative Assistant shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the company’s interests. The Receptionist / Administrative Assistant shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities; demonstrating creativity and resourcefulness in achieving desired results. The Receptionist / Administrative Assistant is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.
  We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation

• Answer all incoming telephone calls within two rings and direct callers to the appropriate person/department;
• Keep an accurate listing of existing properties and sites to ensure callers speak to the appropriate representative;
• Greet and announce visitors;
• Answer parking queries and refer questions to the Manager, Parking as required.
• Back up Mailroom as may be required from time to time.
• Assist the Senior Manager Corporate Services with special projects.
• Assist various departments with monthly recurring administrative tasks which may include, opening and sorting mail, scanning documents etc.
• Assist in any other duties that may be assigned from time to time.