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Reception Agent at Accor

, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Focused Personality, Front Desk Experience, Hotel Experience, Opera System Knowledge, Fluency in English, Additional Languages

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Food & Beverage discounts What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications Your experience and skills include: Service focused personality is essential; experience is an asset Prior Front Desk or related Hotel Experience Prior experience working with Opera or a related system Fluency in English; additional languages are a plus Additional Information Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

As a Reception Agent, you will greet guests, check them in, respond to their requests, and settle accounts while providing exceptional service. You will also promote hotel facilities and look for opportunities to enhance guests' stays through up-selling.